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Wikipedia

Social media

It has been suggested that this article be merged with Social networking service. (Discuss) Proposed since October 2021.

Social media are interactive technologies that allow the creation or sharing/exchange of information, ideas, interests, and other forms of expression via virtual communities and networks. While challenges to the definition of social media arise due to the broad variety of stand-alone and built-in social-media services currently available, there are some common features:

  1. Social media are interactive Web 2.0 Internet-based applications.
  2. User-generated content—such as text posts or comments, digital photos or videos, and data generated through all online interactions—is the lifeblood of social media.
  3. Users create service-specific profiles for the website or app that are designed and maintained by the social-media organization.
  4. Social media helps the development of online social networks by connecting a user's profile with those of other individuals or groups.

Users usually access social media services via web-based apps on desktops and laptops, or download services that offer social media functionality to their mobile devices (e.g., smartphones and tablets). As users engage with these electronic services, they create highly interactive platforms through which individuals, communities, and organizations can share, co-create, discuss, participate, and modify user-generated content or self-curated content posted online. Additionally, social media are used to document memories; learn about and explore things; advertise oneself; and form friendships along with the growth of ideas from the creation of blogs, podcasts, videos, and gaming sites. This changing relationship between human and technology is the focus of the emerging field of technoself studies.

Some of the most popular social media websites, with over 100 million registered users, include Facebook (and its associated Facebook Messenger), TikTok, WeChat, Instagram, QZone, Weibo, Twitter, Tumblr, Baidu Tieba, and LinkedIn. Depending on interpretation, other popular platforms that are sometimes referred to as social media services include: YouTube, QQ, Quora, Telegram, WhatsApp, Signal, LINE, Snapchat, Pinterest, Viber, Reddit, Discord, VK, Microsoft Teams, and more. Wikis are examples of collaborative content creation.

Many social media outlets differ from traditional media (e.g., print magazines and newspapers, and TV and radio broadcasting) in a variety of ways, including quality, reach, frequency, usability, immediacy, and permanence. Additionally, social media outlets operate in a dialogic transmission system, i.e., many sources to many receivers, while traditional media outlets operate under a monologic transmission model (i.e., one source to many receivers). For instance, a newspaper is delivered to many subscribers and a radio station broadcasts the same programs to an entire city.

Since the dramatic expansion of the Internet, digital media or digital rhetoric can be used to represent or identify a culture. Studying how the rhetoric that exists in the digital environment has become a crucial new process for many scholars.

Observers have noted a wide range of positive and negative impacts when it comes to the use of social media. Social media can help to improve an individual's sense of connectedness with real or online communities and can be an effective communication (or marketing) tool for corporations, entrepreneurs, non-profit organizations, advocacy groups, political parties, and governments. Observers have also seen that there has been a rise in social movements using social media as a tool for communicating and organizing in times of political unrest.

Contents

See also: Information Age
Front panel of the 1969-era ARPANET Interface Message Processor.
IMP log for the first message sent over the Internet, using ARPANET.

Early computing

The PLATO system launched in 1960, after being developed at the University of Illinois and subsequently commercially marketed by Control Data Corporation. It offered early forms of social media features with 1973-era innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online newspaper, and blog; and Access Lists, enabling the owner of a note file or other application to limit access to a certain set of users, for example, only friends, classmates, or co-workers.

ARPANET, which first came online in 1967, had by the late-1970s developed a rich cultural exchange of non-government/business ideas and communication, as evidenced by the network etiquette (or 'netiquette') described in a 1982 handbook on computing at MIT's Artificial Intelligence Laboratory. ARPANET evolved into the Internet following the publication of the first Transmission Control Protocol (TCP) specification, RFC 675 (Specification of Internet Transmission Control Program), written by Vint Cerf, Yogen Dalal and Carl Sunshine in 1974. This became the foundation of Usenet, conceived by Tom Truscott and Jim Ellis in 1979 at the University of North Carolina at Chapel Hill and Duke University, and established in 1980.

A precursor of the electronic bulletin board system (BBS), known as Community Memory, had already appeared by 1973. True electronic BBSs arrived with the Computer Bulletin Board System in Chicago, which first came online on February 16, 1978. Before long, most major cities had more than one BBS running on TRS-80, Apple II, Atari, IBM PC, Commodore 64, Sinclair, and similar personal computers. The IBM PC was introduced in 1981, and subsequent models of both Mac computers and PCs were used throughout the 1980s. Multiple modems, followed by specialized telecommunication hardware, allowed many users to be online simultaneously. Compuserve, Prodigy and AOL were three of the largest BBS companies and were the first to migrate to the Internet in the 1990s. Between the mid-1980s and the mid-1990s, BBSes numbered in the tens of thousands in North America alone. Message forums (a specific structure of social media) arose with the BBS phenomenon throughout the 1980s and early 1990s. When the World Wide Web (WWW, or 'the web') was added to the Internet in the mid-1990s, message forums migrated to the web, becoming Internet forums, primarily due to cheaper per-person access as well as the ability to handle far more people simultaneously than telco modem banks.

Digital imaging and semiconductor image sensor technology facilitated the development and rise of social media. Advances in metal-oxide-semiconductor (MOS) semiconductor device fabrication, reaching smaller micron and then sub-micron levels during the 1980s–1990s, led to the development of the NMOS (n-type MOS) active-pixel sensor (APS) at Olympus in 1985, and then the complementary MOS (CMOS) active-pixel sensor (CMOS sensor) at NASA's Jet Propulsion Laboratory (JPL) in 1993. CMOS sensors enabled the mass proliferation of digital cameras and camera phones, which bolstered the rise of social media.

Data compression

An important feature of social media is digital media data compression, due to the impractically high memory and bandwidth requirements of uncompressed media. The most important compression algorithm is the discrete cosine transform (DCT), a lossy compression technique that was first proposed by Nasir Ahmed in 1972. DCT-based compression standards include the H.26x and MPEG video coding standards introduced from 1988 onwards, and the JPEG image compression standard introduced in 1992. JPEG was largely responsible for the proliferation of digital images and digital photos which lie at the heart of social media, and the MPEG standards did the same for digital video content on social media. The JPEG image format is used more than a billion times on social networks every day, as of 2014.

Development of social-media platforms

SixDegrees, launched in 1997, is often regarded as the first social media site.

The development of social media began with simple platforms. GeoCities was one of the earliest social networking services, launched in November 1994, followed by Classmates.com in December 1995 and SixDegrees.com in May 1997. Unlike instant-messaging clients (e.g., ICQ and AOL's AIM) or chat clients (e.g., IRC, iChat, or Chat Television), SixDegrees was the first online business that was created for real people, using their real names. As such, according to CBS News, SixDegrees is "widely considered to be the very first social networking site," as it included "profiles, friends lists and school affiliations" that could be used by registered users. Research from 2015 shows that the world spent 22% of their online time on social networks, thus suggesting the popularity of social media platforms. It is speculated that the increase in social media's popularity is due to the widespread daily use of smartphones.

Example Social-Media Platforms and Their Launch Date

Open Diary - October 20, 1998. hi5 - June 27, 2003. Flickr - February 10, 2004. Twitter - July 15, 2006 Snapchat - September, 2011.
LiveJournal - April 15, 1999. MySpace - August 1, 2003. Tumblr - February 12, 2007. TikTok - November, 2016.
Friendster - March 22, 2003. Orkut - January 22, 2004. Yahoo! 360° - March 16, 2005. Instagram - July 5, 2010.
LinkedIn - May 5, 2003 Facebook - February 4, 2004. Bebo - July 2005 Google+ - June 28, 2011. KakaoTalk - March 18, 2010

The idea that social media are defined simply by their ability to bring people together has been seen as too broad, as this would suggest that fundamentally different technologies like the telegraph and telephone are also social media. The terminology is unclear, with some early researchers referring to social media as social networks or social networking services in the mid 2000s. A more recent paper from 2015 reviewed the prominent literature in the area and identified four common features unique to then-current social media services:

  1. Social media are Web 2.0 Internet-based applications.
  2. User-generated content (UGC) is the lifeblood of the social media organism.
  3. Users create service-specific profiles for the site or app that are designed and maintained by the social media organization.
  4. Social media facilitate the development of online social networks by connecting a user's profile with those of other individuals or groups.

In 2019, Merriam-Webster defined social media as "forms of electronic communication (such as websites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (such as videos)."

While the variety of evolving stand-alone and built-in social media services makes it challenging to define them, marketing and social media experts broadly agree that social media include the following 13 types of social media:

Mobile social media

Mobile social media refer to the use of social media on mobile devices such as smartphones and tablet computers. Mobile social media are a useful application of mobile marketing because the creation, exchange, and circulation of user-generated content can assist companies with marketing research, communication, and relationship development. Mobile social media differ from others because they incorporate the current location of the user (location-sensitivity) or the time delay between sending and receiving messages (time-sensitivity).

According to Andreas Kaplan, mobile social media applications can be differentiated among four types:

  1. Space-timers (location and time-sensitive): Exchange of messages with relevance mostly for one specific location at one specific point in time (e.g. Facebook Places, WhatsApp, Foursquare)
  2. Space-locators (only location sensitive): Exchange of messages with relevance for one specific location, which is tagged to a certain place and read later by others (e.g. Yelp, Qype, Tumblr, Fishbrain)
  3. Quick-timers (only time sensitive): Transfer of traditional social media mobile apps to increase immediacy (e.g. posting on Twitter or status updates on Facebook)
  4. Slow-timers (neither location nor time sensitive): Transfer of traditional social media applications to mobile devices (e.g. watching a YouTube video or reading/editing a Wikipedia article)

Elements and function

Viral content

Main article: Viral phenomenon

Some social media sites have the potential for content posted there to spread virally over social networks. The term is an analogy to the concept of viral infections, which can spread rapidly from individual to individual. In a social media context, content or websites that are 'viral' (or which 'go viral') are those with a greater likelihood that users will re-share content posted (by another user) to their social network, leading to further sharing. In some cases, posts containing popular content or fast-breaking news have been rapidly shared and re-shared by a huge number of users.

Businesses have a particular interest in viral marketing tactics because a viral campaign can achieve widespread advertising coverage (particularly if the viral reposting itself makes the news) for a fraction of the cost of a traditional marketing campaign, which typically uses printed materials, like newspapers, magazines, mailings, and billboards, and television and radio commercials. Nonprofit organizations and activists may have similar interests in posting content on social media sites with the aim of it going viral.

Many social media sites provide specific functionality to help users re-share (also known as re-blogging) content, such as Twitter's 'retweet' button, Pinterest's 'pin' function, Facebook's 'share' option, or Tumblr's 're-blog' function. Re-sharing (or, in this case, retweeting) is an especially popular component and feature of Twitter, allowing its users to keep up with important events and stay connected with their peers, as well as contributing in various ways throughout social media. When certain posts become popular, they start to get retweeted over and over again, becoming viral. Hashtags can be used in tweets, and can also be used to take count of how many people have used that hashtag.

Bots

Main article: Internet bot

Bots are automated programs that operate on the Internet, which have grown in demand, due to their ability to automate many communication tasks, leading to the creation of a new industry of bot providers.

Chatbots and social bots are programmed to mimic natural human interactions such as liking, commenting, following, and unfollowing on social media platforms. As companies aim for greater market shares and increased audiences, internet bots have also been developed to facilitate social media marketing. With the existence of social bots and chatbots, however, the marketing industry has also met an analytical crisis, as these bots make it difficult to differentiate between human interactions and automated bot interactions. For instance, marketing data has been negatively affected by some bots, causing "digital cannibalism" in social media marketing. Additionally, some bots violate the terms of use on many social media platforms such as Instagram, which can result in profiles being taken down and banned.

'Cyborgs'—either bot-assisted humans or human-assisted bots—are used for a number of different purposes both legitimate and illegitimate, from spreading fake news to creating marketing buzz. A common legitimate use includes using automated programs to post on social media at a specific time. In these cases, often the human writes the post content and the bot schedules the time of posting. In other cases, the cyborgs are more nefarious, e.g., contributing to the spread of fake news and misinformation. Often these accounts blend human and bot activity in a strategic way, so that when an automated account is publicly identified, the human half of the cyborg is able to take over and could protest that the account has been used manually all along. In many cases, these accounts that are being used in a more illegitimate fashion try to pose as real people; in particular, the number of their friends or followers resemble that of a real person. Cyborgs are also related to sock puppet accounts, where one human pretends to be someone else, but can also include one human operating multiple cyborg accounts.

New social media technology

Main article: Software patent

There has been rapid growth in the number of U.S. patent applications that cover new technologies related to social media, and the number of them that are published has been growing rapidly over the past five years.[citation needed] As of 2020, there are over 5000 published patent applications in the US. As many as 7000 applications may be currently on file including those that haven't been published yet; however, only slightly over 100 of these applications have issued as patents, largely due to the multi-year backlog in examination of business method patents, i.e., patents that outline and claim new methods of doing business.

Platform convergence

As an instance of technological convergence, various social media platforms of different kinds adapted functionality beyond their original scope, increasingly overlapping with each other over time, albeit usually not implemented as completely as on dedicated platforms.

Examples are the social hub site Facebook launching an integrated video platform in May 2007, and Instagram, whose original scope was low-resolution photo sharing, introducing the ability to share quarter-minute 640×640 pixel videos in 2013 (later extended to a minute with increased resolution), acting like a minimal video platform without video seek bar. Instagram later implemented stories (short videos self-destructing after 24 hours), a concept popularized by Snapchat, as well as IGTV, for seekable videos of up to ten minutes or one hour depending on account status. Stories have been later adapted by the dedicated video platform YouTube in 2018, although access is restricted to the mobile apps, excluding mobile and desktop websites.

Twitter, whose original scope was text-based microblogging, later adapted photo sharing functionality (deprecating third-party services such as TwitPic), later video sharing with 140-second time limit and view counter but no manual quality selection or subtitles like on dedicated video platforms, and originally only available to mobile app users but later implemented in their website front ends. Then a media studio feature for business users, which resembles YouTube's Creator Studio.

The discussion platform Reddit added an integrated image hoster in June 2016 after Reddit users commonly relied on the external standalone image sharing platform Imgur, and an internal video hoster around a year later. In July 2020, the ability to share multiple images in a single post (image galleries), a feature known from Imgur, was implemented. Imgur itself implemented sharing videos of up to 30 seconds in May 2018, later extended to one minute.

Starting in 2018, the dedicated video platform YouTube rolled out a Community feature accessible through a channel tab (which usurps the previous Discussion channel tab), where text-only posts, as well as polls can be shared. To be enabled, channels have to pass a subscriber count threshold which has been lowered over time.

According to Statista, it is estimated that, in 2020, there are around 3.6 billion people using social media around the globe; up from 3.4 billion in 2019. This number is expected to increase to 4.41 billion in 2025.

Most popular social networking services

The following is a list of the most popular social networking services based on the number of active users as of January per Statista.

Social networking services with the most users, January 2021
# Network Name Number of Users

(in millions)

Country of Origin
1 Facebook 2,740 United States
2 YouTube 2,291 United States
3 WhatsApp 2,000 United States
4 Facebook Messenger 1,300 United States
5 Instagram 1,221 United States
6 WeChat 1,213 China
7 QQ 800 China
8 TikTok 689 China
9 Douyin 600 China
10 Sina Weibo 511 China

Usage

A study from 2009 suggests that there may be individual differences that help explain who uses social media and who does not: extraversion and openness have a positive relationship with social media, while emotional stability has a negative sloping relationship with social media. A separate study from 2015 found that people with a higher social comparison orientation appear to use social media more heavily than people with low social comparison orientation.

Data from Common Sense Media has suggested that children under the age of 13 in the United States use social networking services despite the fact that many social media sites have policies that state one must be at least 13-years-old or older to join. In 2017, Common Sense Media conducted a nationally representative survey of parents of children from birth to age 8 and found that 4% of children at this age used social media sites such as Instagram, Snapchat, or (now-defunct) Musical.ly “often” or “sometimes.” A different nationally representative survey by Common Sense in 2019 surveyed young Americans ages 8–16 and found that about 31% of children ages 8–12 ever use social media such as Snapchat, Instagram, or Facebook. In that same survey, when American teens ages 16–18 were asked when they started using social media, 28% said they started to use it before they were 13-years-old. However, the median age of starting to use social media was 14-years-old.

In June 2020, during the COVID-19 pandemic, a nationally representative survey by Cartoon Network and the Cyberbullying Research Center surveyed Americans tweens (ages 9–12) found that the most popular overall application in the past year was YouTube (67%). (In general, as age increased, the tweens were more likely to have used major social media apps and games.) Similarly, a nationally representative survey by Common Sense Media conducted in 2020 of Americans ages 13–18 found that YouTube was also the most popular social media service (used by 86% of 13- to 18-year-old Americans in the past year).

Apps used by U.S. tweens (ages 9–12), 2019-2020: 39–42
Platform Overall Boys Girls 9-year-olds 12-year-olds
YouTube 67% 68% 66% 53.6% 74.6%
Minecraft 48% 61% 35% 43.6% 49.9%
Roblox 47% 44% 49% 41.2% 41.7%
Google Classroom 45% 48% 41% 39.6% 49.3%
Fortnite 31% 43% 20% 22.2% 38.9%
TikTok 30% 23% 30% 16.8% 37%
YouTube Kids 26% 24% 28% 32.7% 22.1%
Snapchat 16% 11% 21% 5.6% 22.3%
Facebook Messenger Kids 15% 12% 18% 19.1% 10.4%
Instagram 15% 12% 19% 3% 28.8%
Discord 8% 11% 5% 0.7% 14.4%
Facebook 8% 6% 9% 2.2% 15%
Twitch 5% 7% 2% 1.0% 9.9%
None of the above 5% 6% 5% 9.6% 3.3%
Social media platforms used by U.S. kids in 2020 (ages 13–18) and 2017 (ages 10–18)
Platform 2020 2017
YouTube 86% 70%
Instagram 69% 60%
Snapchat 68% 59%
TikTok 47% N/A
Facebook 43% 63%
Twitter 28% 36%
Reddit 14% 6%
Another social networking service 2% 3%
Do not use social networking service 4% 6%

Governments

Governments may use social media to (for example):

  • inform their opinions to public
  • interact with citizens
  • foster citizen participation
  • further open government
  • analyze/monitor public opinion and activities
  • educate the public about risks and public health.

Law enforcement and investigations

Social media has been used extensively in civil and criminal investigations. It has also been used to assist in searches for missing persons. Police departments often make use of official social media accounts to engage with the public, publicize police activity, and burnish law enforcement's image; conversely, video footage of citizen-documented police brutality and other misconduct has sometimes been posted to social media.

In the United States U.S. Immigration and Customs Enforcement identifies and track individuals via social media, and also has apprehended some people via social media based sting operations. U.S. Customs and Border Protection (also known as CPB) and the United States Department of Homeland Security use social media data as influencing factors during the visa process, and continue to monitor individuals after they have entered the country. CPB officers have also been documented performing searches of electronics and social media behavior at the border, searching both citizens and non-citizens without first obtaining a warrant.

Government reputation management

As social media gained momentum among the younger generations, governments began using it to improve their image, especially among the youth. In January 2021, Egyptian authorities were found to be using Instagram influencers as part of its media ambassadors program. The program was designed to revamp Egypt’s image and to counter the bad press Egypt had received because of the country's human rights record. Saudi Arabia and the United Arab Emirates participated in similar programs. Similarly, Dubai has also extensively relied on social media and influencers to promote tourism. However, the restrictive laws of Dubai have always kept these influencers within the limits to not offend the authorities, or to criticize the city, politics or religion. The content of these foreign influencers is controlled to make sure that nothing portrays Dubai in a negative light.

Businesses

The high distribution of social media in the private environment drives companies to deal with the application possibilities of social media on

  • a customer-organizational level; and
  • an intra-organizational level.

Marketplace actors can use social media tools for marketing research, communication, sales promotions/discounts, informal employee-learning/organizational development, relationship development/loyalty programs, and e-Commerce. Often social media can become a good source of information and/or explanation of industry trends for a business to embrace change. Trends in social-media technology and usage change rapidly, making it crucial for businesses to have a set of guidelines that can apply to many social media platforms.

Companies are increasingly[quantify] using social-media monitoring tools to monitor, track, and analyze online conversations on the Web about their brand or products or about related topics of interest. This can prove useful in public relations management and advertising-campaign tracking, allowing analysts to measure return on investment for their social media ad spending, competitor-auditing, and for public engagement. Tools range from free, basic applications to subscription-based, more in-depth tools.

Financial industries utilize the power of social media as a tool for analyzing the sentiment of financial markets. These range from the marketing of financial products, gaining insights into market sentiment, future market predictions, and as a tool to identify insider trading.

Social media become effective through a process called[by whom?] "building social authority". One of the foundation concepts in social media has become[when?] that one cannot completely control one's message through social media but rather one can simply begin to participate in the "conversation" expecting that one can achieve a significant influence in that conversation.

Social media marketing

Social media marketing is the use of social media platforms and websites to promote a product or service and also to establish a connection with its customers. Social media marketing has increased due to the growing active user rates on social media sites. For example, Facebook currently has 2.2 billion users, Twitter has 330 million active users and Instagram has 800 million users. Similar to traditional advertising, all of social media marketing can be divided into three types: (1) paid media, (2) earned media, and (3) owned media. Paid social media is when a firm directly buys advertising on a social media platform. Earned social media is when the firms does something that impresses its consumers or other stakeholders and they spontaneously post their own content about it on social media. Owned social media is when the firm itself owns the social media channel and creates content for its followers.

One of the main uses is to interact with audiences to create awareness of the company or organization, with the main idea of creating a two-way communication system where the audience and/or customers can interact; e.g., customers can provide feedback on the firm's products. However, since social media allows consumers to spread opinions and share experiences in a peer-to-peer fashion, this has shifted some of the power from the organization to consumers, since these messages can be transparent and honest.

Social media can also be used to directly advertise; placing an advert on Facebook's Newsfeed, for example, can provide exposure of the brand to a large number of people. Social media platforms also enable targeting specific audiences with advertising. Users of social media are then able to like, share, and comment on the advert; this turns the passive advertising consumers into active advertising producers since they can pass the advert's message on to their friends. Companies using social media marketing have to keep up with the different social media platforms and stay on top of ongoing trends. Since the different platforms and trends attract different audiences, firms must be strategic about their use of social media to attract the right audience. Moreover, the tone of the content can affect the efficacy of social media marketing. Companies such as fast food franchise Wendy's have used humor to advertise their products by poking fun at competitors such as McDonald's and Burger King. Other companies such as Juul have used hashtags to promote themselves and their products.

Social media personalities, often referred to as "influencers", have been employed by marketers to promote products online. Research shows that digital endorsements seem to be successfully attracting social media users, especially younger consumers who have grown up in the digital age. In 2013, the United Kingdom Advertising Standards Authority (ASA) began to advise celebrities and sports stars to make it clear if they had been paid to tweet about a product or service by using the hashtag #spon or #ad within tweets containing endorsements, and the US Federal Trade Commission has issued similar guidelines. The practice of harnessing social media personalities to market or promote a product or service to their following is commonly referred to as Influencer Marketing. The Cambridge Dictionary defines an "influencer" as any person (personality, blogger, journalist, celebrity) who has the ability to affect the opinions, behaviors, or purchases of others through the use of social media.

Marketing efforts can also take advantage of the peer effects in social media. Consumers tend to treat content on social media differently from traditional advertising, but these messages may be part of an interactive marketing strategy involving modeling, reinforcement, and social interaction mechanisms. A study focused on this communication described how communication between peers through social media can affect purchase intentions: a direct impact through conformity, and an indirect impact by stressing product engagement. This study indicated that social media communication between peers about a product had a positive relationship with product engagement.

Politics

Social media have a range of uses in political processes and activities. Social media have been championed[by whom?] as allowing anyone with access to an Internet connection to become a content creator and as empowering users.[better source needed] The role of social media in democratizing media participation, which proponents herald as ushering in a new era of participatory democracy, with all users able to contribute news and comments, may fall short of the ideals, given that many often follow like-minded individuals, as noted by Philip Pond and Jeff Lewis. Online-media audience-members are largely passive consumers, while content creation is dominated by a small number of users who post comments and write new content.: 78 Online engagement does not always translate into real-world action, and Howard, Busch and Sheets have argued that there is a digital divide in North America because of the continent's history, culture, and geography.

Younger generations are becoming[when?] more involved in politics due to the increase of political news posted on social media.[citation needed] Political campaigns are targeting millennials online via social-media posts in hope that they will increase their political engagement. Social media was influential in the widespread attention given[by whom?] to the revolutionary outbreaks in the Middle East and North Africa during 2011. During the Tunisian revolution in 2011, people used Facebook to organize meetings and protests. However, debate persists about the extent to which social media facilitated this kind of political change.

Social-media footprints of candidates for political office have grown during the last decade[timeframe?] - the 2016 United States presidential election provided good examples. Dounoucos et al. noted that Twitter use by candidates was unprecedented during that election cycle. Most candidates in the United States have a Twitter account. The public has also increased their reliance on social-media sites for political information. In the European Union, social media have amplified political messages.

Militant groups have begun[when?] to see social media as a major organizing and recruiting tool. The Islamic State of Iraq and the Levant (also known as ISIL, ISIS, and Daesh) has used social media to promote its cause. In 2014, #AllEyesonISIS went viral on Arabic Twitter. ISIS produces an online magazine named the Islamic State Report to recruit more fighters. State-sponsored cyber-groups have weaponized social-media platforms to attack governments in the United States, the European Union, and the Middle East.[citation needed] Although phishing attacks via email are the most commonly used tactic to breach government networks, phishing attacks on social media rose 500% in 2016.

Increasing political influence on social media saw[when?] several campaigns running from one political side against another. Often,[quantify] foreign-originated social-media campaigns have sought to influence political opinion in another country. For example, a Twitter campaign run[when?] in Saudi Arabia produced thousands of tweets about Hillary Clinton's trending on #HillaryEmails by supporters of Mohammed bin Salman. It also involved Riyadh's social-marketing firm, SMAAT, which had a history of running such campaigns on Twitter. Politicians themselves use social media to their advantage - and to spread their campaign messages and to influence voters.

Due to the growing abuse of human rights in Bahrain, activists have used social media to report acts of violence and injustice. They publicized the brutality of government authorities and police, who were detaining, torturing and threatening many individuals. On the other hand, Bahrain's government was using social media to track and target rights activists and individuals who were critical of the authorities; the government has stripped citizenship from over 1,000 activists as punishment.

Hiring

Some employers examine job applicants' social media profiles as part of the hiring assessment. This issue raises many ethical questions that some consider an employer's right and others consider discrimination. Many Western-European countries have already implemented laws that restrict the regulation of social media in the workplace. States including Arkansas, California, Colorado, Illinois, Maryland, Michigan, Nevada, New Jersey, New Mexico, Utah, Washington, and Wisconsin have passed legislation that protects potential employees and current employees from employers that demand that they provide their usernames and/or passwords for any social media accounts. Use of social media by young people has caused significant problems for some applicants who are active on social media when they try to enter the job market. A survey of 17,000 young people in six countries in 2013 found that 1 in 10 people aged 16 to 34 have been rejected for a job because of online comments they made on social media websites.

For potential employees, using social media publicly may alter shape patterns of deception in resumes.[clarification needed]

Science

The use of social media in science communications offers extensive opportunities for exchanging scientific information, ideas, opinions and publications. Scientists use social media to share their scientific knowledge and new findings on platforms such as ResearchGate, LinkedIn, Facebook, Twitter and Academia.edu. Among these the most common type of social media that scientists use is Twitter and blogs. It has been found that Twitter increased the scientific impact in the community. The use of social media has improved and elevated the interaction between scientists, reporters, and the general public.[citation needed] Over 495,000 opinions were shared on Twitter related to science in one year (between September 1, 2010 and August 31, 2011), which was an increase compared with past years. Science related blogs motivate public interest in learning, following, and discussing science. Blogs use textual depth and graphical videos that provide the reader with a dynamic way to interact with scientific information. Both Twitter and blogs can be written quickly and allow the reader to interact in real time with the authors. However, the popularity of social media platforms changes quickly and scientists need to keep pace with changes in social media. In terms of organized uses of scientific social media, one study in the context of climate change has shown that climate scientist and scientific institutions played a minimal role in online debate, while nongovernmental organizations played a larger role.

Academia

Signals from social media are used to assess academic publications, as well as for different scientific approaches.[clarification needed] Another study found that most of the health science students acquiring academic materials from others through social media.

School admissions

It is not only an issue in the workplace but an issue in post-secondary school admissions as well. There have been situations where students have been forced to give up their social media passwords to school administrators. There are inadequate laws to protect a student's social media privacy, and organizations such as the ACLU are pushing for more privacy protection, as it is an invasion. They urge students who are pressured to give up their account information to tell the administrators to contact a parent or lawyer before they take the matter any further. Although they are students, they still have the right to keep their password-protected information private.

Before social media, admissions officials in the United States used SAT and other standardized test scores, extra-curricular activities, letters of recommendation, and high school report cards to determine whether to accept or deny an applicant. In the 2010s, while colleges and universities still use these traditional methods to evaluate applicants, these institutions are increasingly accessing applicants' social media profiles to learn about their character and activities. According to Kaplan, Inc, a corporation that provides higher education preparation, in 2012 27% of admissions officers used Google to learn more about an applicant, with 26% checking Facebook. Students whose social media pages include offensive jokes or photos, racist or homophobic comments, photos depicting the applicant engaging in illegal drug use or drunkenness, and so on, may be screened out from admission processes.

Court cases

Social media comments and images are being used in a range of court cases including employment law, child custody/child support and insurance disability claims. After an Apple employee criticized his employer on Facebook, he was fired. When the former employee sued Apple for unfair dismissal, the court, after seeing the man's Facebook posts, found in favor of Apple, as the man's social media comments breached Apple's policies. After a heterosexual couple broke up, the man posted "violent rap lyrics from a song that talked about fantasies of killing the rapper's ex-wife" and made threats against him. The court found him guilty and he was sentenced to jail. In a disability claims case, a woman who fell at work claimed that she was permanently injured; the employer used the social media posts of her travels and activities to counter her claims.

Courts do not always admit social media evidence, in part, because screenshots can be faked or tampered with. Judges are taking emojis into account to assess statements made on social media; in one Michigan case where a person alleged that another person had defamed them in an online comment, the judge disagreed, noting that there was an emoji after the comment which indicated that it was a joke. In a 2014 case in Ontario against a police officer regarding alleged assault of a protester during the G20 summit, the court rejected the Crown's application to use a digital photo of the protest that was anonymously posted online, because there was no metadata proving when the photo was taken and it could have been digitally altered.

As a news source

In the United States, 81% of users look online for news of the weather, first and foremost, with the percentage seeking national news at 73%, 52% for sports news, and 41% for entertainment or celebrity news. According to CNN, in 2010 75% of people got their news forwarded through e-mail or social media posts, whereas 37% of people shared a news item via Facebook or Twitter. Facebook and Twitter make news a more participatory experience than before as people share news articles and comment on other people's posts. Rainie and Wellman (2012) have argued that media making now has become a participation work, which changes communication systems. However, 27% of respondents worry about the accuracy of a story on a blog. From a 2019 poll, Pew Research Center found that Americans are wary about the ways that social media sites share news and certain content. This wariness of accuracy is on the rise as social media sites are increasingly exploited by aggregated new sources which stitch together multiple feeds to develop plausible correlations. Hemsley and colleagues (2018) refer to this phenomenon as "pseudoknowledge" which develop false narratives and fake news that are supported through general analysis and ideology rather than facts. Social media as a news source is further questioned as spikes in evidence surround major news events such as was captured in the United States 2016 presidential election.

As a social tool

Social media are used to fulfill perceived social needs such as socializing with friends and family as well as romance and flirting, but not all needs can be fulfilled by social media. For example, a 2003 article found that lonely individuals are more likely to use the Internet for emotional support than those who are not lonely. A nationally representative survey from Common Sense Media in 2018 found that 40% of American teens ages 13–17 thought that social media was “extremely” or “very” important for them to keep up with their friends on a day-to-basis. The same survey found that 33% of teens said social media was extremely or very important to have meaningful conversations with close friends, and 23% of teens said social media was extremely or very important to document and share highlights from their lives. Recently, a Gallup poll from May 2020 showed that 53% of adult social media users in the United States thought that social media was a very or moderately important way to keep in touch with those they cannot otherwise see in-person due to social distancing measures related to the COVID-19 pandemic.

Sherry Turkle explores this topic in her book Alone Together as she discusses how people confuse social media usage with authentic communication. She posits that people tend to act differently online and are less afraid to hurt each other's feelings. Additionally, Some online behaviors can cause stress and anxiety, due to the permanence of online posts, the fear of being hacked, or of universities and employers exploring social media pages. Turkle also speculates that people are beginning to prefer texting to face-to-face communication, which can contribute to feelings of loneliness. Nationally representative surveys from 2019 have found this to be the case with teens in the United States and Mexico. Some researchers have also found that exchanges that involved direct communication and reciprocation of messages correlated with fewer feelings of loneliness. However, that same study showed that passively using social media without sending or receiving messages does not make people feel less lonely unless they were lonely to begin with.

The term social media "stalking" or "creeping" have been popularized over the years, and this refers to looking at the person's "timeline, status updates, tweets, and online bios" to find information about them and their activities. While social media creeping is common, it is considered to be poor form to admit to a new acquaintance or new date that you have looked through his or her social media posts, particularly older posts, as this will indicate that you were going through their old history. A sub-category of creeping is creeping ex-partners' social media posts after a breakup to investigate if there is a new partner or new dating; this can lead to preoccupation with the ex, rumination, and negative feelings, all of which postpone recovery and increase feelings of loss.

Catfishing has become more prevalent since the advent of social media. Relationships formed with catfish can lead to actions such as supporting them with money and catfish will typically make excuses as to why they cannot meet up or be viewed on camera.

As a self-presentational tool

The more time people spend on Facebook, the less satisfied they feel about their life. Self-presentation theory explains that people will consciously manage their self-image or identity related information in social contexts. In fact, a critical aspect of social networking sites is the time invested in customizing a personal profile, and encourage a sort of social currency based on likes, followers, and comments. Users also tend to segment their audiences based on the image they want to present, pseudonymity and use of multiple accounts across the same platform remain popular ways to negotiate platform expectations and segment audiences.

However, users may feel pressure to gain their peers' acceptance of their self-presentation. For example, in a 2016 peer-reviewed article by Trudy Hui Hui Chua and Leanne Chang, the authors found that teenage girls manipulate their self-presentation on social media to achieve a sense of beauty that is projected by their peers. These authors also discovered that teenage girls compare themselves to their peers on social media and present themselves in certain ways in an effort to earn regard and acceptance. However, when users do not feel like they reached this regard and acceptance, this can actually lead to problems with self-confidence and self-satisfaction. A nationally representative survey of American teens ages 13–17 by Common Sense Media found that 45% said getting “likes” on posts is at least somewhat important, and 26% at least somewhat agreed that they feel bad about themselves is nobody comments on or “likes” their photos. Some evidence suggests that perceived rejection may lead to feeling emotional pain, and some may partake in online retaliation such as online bullying. Conversely, according to research from UCLA, users' reward circuits in their brains are more active when their own photos are liked by more peers.

Literature suggests that social media can breed a negative feedback loop of viewing and uploading photos, self-comparison, feelings of disappointment when perceived social success is not achieved, and disordered body perception. In fact, one study shows that the microblogging platform, Pinterest is directly associated with disordered dieting behavior, indicating that for those who frequently look at exercise or dieting "pins" there is a greater chance that they will engage in extreme weight-loss and dieting behavior.

As a health behavior change and reinforcement tool

Social media can also function as a supportive system for adolescents' health, because by using social media, adolescents are able to mobilize around health issues that they themselves deem relevant. For example, in a clinical study among adolescent patients undergoing treatment for obesity, the participants' expressed that through social media, they could find personalized weight-loss content as well as social support among other adolescents with obesity. Whilst, social media can provide such information there are a considerable amount of uninformed and incorrect sources which promote unhealthy and dangerous methods of weight loss. As stated by the national eating disorder association there is a high correlation between weight loss content and disorderly eating among women who have been influenced by this negative content. Therefore, there is a need for people to evaluate and identify reliable health information, competencies commonly known as health literacy. This has led to efforts by governments and public health organizations to use social media to interact with users, to limited success.

Other social media, such as pro-anorexia sites, have been found in studies to cause significant risk of harm by reinforcing negative health-related behaviors through social networking, especially in adolescents. Social media effects the way a person views themselves. The constant comparison to edited photos, of other individual's and their living situations, ican cause many negative emotions. This can lead to not eating, and isolation. As more and more people continue to use social media for the wrong reasons, it increases the feeling of loneliness in adults.

During the coronavirus pandemic, the spread of information throughout social media regarding treatments against the virus has also influenced different health behaviors.

Effects on individual and collective memory

News media and television journalism have been a key feature in the shaping of American collective memory for much of the 20th century. Indeed, since the colonial era of the United States, news media has influenced collective memory and discourse about national development and trauma. In many ways, mainstream journalists have maintained an authoritative voice as the storytellers of the American past. Their documentary-style narratives, detailed exposés, and their positions in the present make them prime sources for public memory. Specifically, news media journalists have shaped collective memory on nearly every major national event—from the deaths of social and political figures to the progression of political hopefuls. Journalists provide elaborate descriptions of commemorative events in U.S. history and contemporary popular cultural sensations. Many Americans learn the significance of historical events and political issues through news media, as they are presented on popular news stations. However, journalistic influence has grown less important, whereas social networking sites such as Facebook, YouTube and Twitter, provide a constant supply of alternative news sources for users.

As social networking becomes more popular among older and younger generations, sites such as Facebook and YouTube gradually undermine the traditionally authoritative voices of news media. For example, American citizens contest media coverage of various social and political events as they see fit, inserting their voices into the narratives about America's past and present and shaping their own collective memories. An example of this is the public explosion of the Trayvon Martin shooting in Sanford, Florida. News media coverage of the incident was minimal until social media users made the story recognizable through their constant discussion of the case. Approximately one month after Martin's death, its online coverage by everyday Americans garnered national attention from mainstream media journalists, in turn exemplifying media activism. In some ways, the spread of this tragic event through alternative news sources parallels that of Emmett Till—whose murder by lynching in 1955 became a national story after it was circulated in African-American and Communist newspapers.

Negative interpersonal interactions

Further information: Cyberbullying

Social media use sometimes involves negative interactions between users. Angry or emotional conversations can lead to real-world interactions, which can get users into dangerous situations. Some users have experienced threats of violence online and have feared these threats manifesting themselves offline. Related issues include cyberbullying, online harassment, and 'trolling'. According to cyberbullying statistics from the i-Safe Foundation, over half of adolescents and teens have been bullied online, and about the same number have engaged in cyberbullying. Both the bully and the victim are negatively affected, and the intensity, duration, and frequency of bullying are the three aspects that increase the negative effects on both of them.

Social comparison

One phenomenon that is commonly studied with social media is the issue of social comparison. People compare their own lives to the lives of their friends through their friends' posts.[citation needed] Because people are motivated to portray themselves in a way that is appropriate to the situation and serves their best interests, often the things posted online are the positive aspects of people's lives, making other people question why their own lives are not as exciting or fulfilling. One study in 2017 found that problematic social media use (i.e., feeling addicted to social media) was related to lower life satisfaction and self-esteem scores; the authors speculate that users may feel if their life is not exciting enough to put online it is not as good as their friends or family.

Studies have shown that self-comparison on social media can have dire effects on physical and mental health because they give us the ability to seek approval and compare ourselves. In one study, women reported that social media are the most influential sources of their body image satisfaction; while men reported them as the second most impacting factor.

Social media has allowed for people to be constantly surrounded and aware of celebrity images and influencers who hold strong online presence with the number of followers they have. This constant online presence has meant that people are far more aware of what others look like and as such body comparisons have become an issue, as people are far more aware of what the desired body type is. A study produced by King university showed that 87% of women and 65% of men compared themselves to images found on social media.

There are efforts to combat these negative effects, such as the use of the tag #instagramversusreality and #instagramversusreallife, that have been used to promote body positivity. In a related study, women aged 18–30 were shown posts using this hashtag that contained side-by-side images of women in the same clothes and setting, but one image was enhanced for Instagram, while the other was an unedited, “realistic” version. Women who participated in this experiment noted a decrease in body dissatisfaction.

Sleep disturbance

According to a study released in 2017 by researchers from the University of Pittsburgh, the link between sleep disturbance and the use of social media was clear. It concluded that blue light had a part to play—and how often they logged on, rather than time spent on social media sites, was a higher predictor of disturbed sleep, suggesting "an obsessive 'checking'". The strong relationship of social media use and sleep disturbance has significant clinical ramifications for young adults health and well-being. In a recent study, we have learned that people in the highest quartile for social media use per week report the most sleep disturbance. The median number of minutes of social media use per day is 61 minutes. Lastly, we have learned that females are more inclined to experience high levels of sleep disturbance than males. Many teenagers suffer from sleep deprivation as they spend long hours at night on their phones, and this, in turn, could affect grades as they will be tired and unfocused in school. In a study from 2011, it was found that time spent on Facebook has a strong negative relationship with overall GPA, but it was unclear if this was related to sleep disturbances. Since blue light has increasingly become an issue smartphone developers have added a night mode feature that does not cause as much strain to the eyes as a blue light would[citation needed].

Emotional effects

One studied emotional effect of social media is 'Facebook depression', which is a type of depression that affects adolescents who spend too much of their free time engaging with social media sites. This may lead to problems such as reclusiveness which can negatively damage one's health by creating feelings of loneliness and low self-esteem among young people. A 2017 study of almost 6,000 adolescent students showed that those who self-reported addiction-like symptoms of social media use were more likely to report low self-esteem and high levels of depressive symptoms. In a different study conducted in 2007, those who used the most multiple social media platforms (7 to 11) had more than three times the risk of depression and anxiety than people who used the fewest (0 to 2).

A second emotional effect is social media burnout, which is defined by Bo Han as ambivalence, emotional exhaustion, and depersonalization. Ambivalence refers to a user's confusion about the benefits she can get from using a social media site. Emotional exhaustion refers to the stress a user has when using a social media site. Depersonalization refers to the emotional detachment from a social media site a user experiences. The three burnout factors can all negatively influence the user's social media continuance. This study provides an instrument to measure the burnout a user can experience when his or her social media "friends" are generating an overwhelming amount of useless information (e.g., "what I had for dinner", "where I am now").

A third emotional effect is the "fear of missing out" (FOMO), which is defined as the "pervasive apprehension that others might be having rewarding experiences from which one is absent." FOMO has been classified by some as a form of social anxiety. It is associated with checking updates on friends' activities on social media. Some speculate that checking updates on friends' activities on social media may be associated with negative influences on people's psychological health and well-being because it could contribute to negative mood and depressed feelings.

On the other hand, social media can sometimes have a supportive effect on individuals who use it. Twitter has been used more by the medical community. While Twitter can facilitate academic discussion among health professionals and students, it can also provide a supportive community for these individuals by fostering a sense of community and allowing individuals to support each other through tweets, likes, and comments.

Disparity

Further information: Digital divide

The digital divide is a measure of disparity in the level of access to technology between households, socioeconomic levels or other demographic categories. People who are homeless, living in poverty, elderly people and those living in rural or remote communities may have little or no access to computers and the Internet; in contrast, middle class and upper-class people in urban areas have very high rates of computer and Internet access. Other models argue that within a modern information society, some individuals produce Internet content while others only consume it, which could be a result of disparities in the education system where only some teachers integrate technology into the classroom and teach critical thinking. While social media has differences among age groups, a 2010 study in the United States found no racial divide. Some zero-rating programs offer subsidized data access to certain websites on low-cost plans. Critics say that this is an anti-competitive program that undermines net neutrality and creates a "walled garden" for platforms like Facebook Zero. A 2015 study found that 65% of Nigerians, 61% of Indonesians, and 58% of Indians agree with the statement that "Facebook is the Internet" compared with only 5% in the US.

Eric Ehrmann contends that social media in the form of public diplomacy create a patina of inclusiveness that covers traditional economic interests that are structured to ensure that wealth is pumped up to the top of the economic pyramid, perpetuating the digital divide and post-Marxian class conflict. He also voices concern over the trend that finds social utilities operating in a quasi-libertarian global environment of oligopoly that requires users in economically challenged nations to spend high percentages of annual income to pay for devices and services to participate in the social media lifestyle. Neil Postman also contends that social media will increase an information disparity between "winners" – who are able to use the social media actively – and "losers" – who are not familiar with modern technologies or who do not have access to them. People with high social media skills may have better access to information about job opportunities, potential new friends, and social activities in their area, which may enable them to improve their standard of living and their quality of life.

Political polarization

Further information on the political effects of social media: Mediatization (media)

According to the Pew Research Center, a majority of Americans at least occasionally receive news from social media. Because of algorithms on social media which filter and display news content which are likely to match their users’ political preferences, a potential impact of receiving news from social media includes an increase in political polarization due to selective exposure. Political polarization refers to when an individual's stance on a topic is more likely to be strictly defined by their identification with a specific political party or ideology than on other factors. Selective exposure occurs when an individual favors information that supports their beliefs and avoids information that conflicts with their beliefs. A study by Hayat and Samuel-Azran conducted during the 2016 U.S. presidential election observed an "echo chamber" effect of selective exposure among 27,811 Twitter users following the content of cable news shows. The Twitter users observed in the study were found to have little interaction with users and content whose beliefs were different from their own, possibly heightening polarization effects. Another study using U.S. elections, conducted by Evans and Clark, revealed gender differences in the political use of Twitter between candidates. Whilst politics is a male dominated arena, on social media the situation appears to be the opposite, with women discussing policy issues at a higher rate than their male counter-parts. The study concluded that an increase in female candidates directly correlates to an increase in the amount of attention paid to policy issues, potentially heightening political polarization.

Efforts to combat selective exposure in social media may also cause an increase in political polarization. A study examining Twitter activity conducted by Bail et al. paid Democrat and Republican participants to follow Twitter handles whose content was different from their political beliefs (Republicans received liberal content and Democrats received conservative content) over a six-week period. At the end of the study, both Democrat and Republican participants were found to have increased political polarization in favor of their own parties, though only Republican participants had an increase that was statistically significant.

Though research has shown evidence that social media plays a role in increasing political polarization, it has also shown evidence that social media use leads to a persuasion of political beliefs. An online survey consisting of 1,024 U.S. participants was conducted by Diehl, Weeks, and Gil de Zuñiga, which found that individuals who use social media were more likely to have their political beliefs persuaded than those who did not. In particular, those using social media as a means to receive their news were the most likely to have their political beliefs changed. Diehl et al. found that the persuasion reported by participants was influenced by the exposure to diverse viewpoints they experienced, both in the content they saw as well as the political discussions they participated in. Similarly, a study by Hardy and colleagues conducted with 189 students from a Midwestern state university examined the persuasive effect of watching a political comedy video on Facebook. Hardy et al. found that after watching a Facebook video of the comedian/political commentator John Oliver performing a segment on his show, participants were likely to be persuaded to change their viewpoint on the topic they watched (either payday lending or the Ferguson protests) to one that was closer to the opinion expressed by Oliver. Furthermore, the persuasion experienced by the participants was found to be reduced if they viewed comments by Facebook users which contradicted the arguments made by Oliver.

Research has also shown that social media use may not have an effect on polarization at all. A U.S. national survey of 1,032 participants conducted by Lee et al. found that participants who used social media were more likely to be exposed to a diverse number of people and amount of opinion than those who did not, although using social media was not correlated with a change in political polarization for these participants.

In a study examining the potential polarizing effects of social media on the political views of its users, Mihailidis and Viotty suggest that a new way of engaging with social media must occur to avoid polarization. The authors note that media literacies (described as methods which give people skills to critique and create media) are important to using social media in a responsible and productive way, and state that these literacies must be changed further in order to have the most effectiveness. In order to decrease polarization and encourage cooperation among social media users, Mihailidis and Viotty suggest that media literacies must focus on teaching individuals how to connect with other people in a caring way, embrace differences, and understand the ways in which social media has a real impact on the political, social, and cultural issues of the society they are a part of.

Stereotyping

Recent research has demonstrated that social media, and media in general, have the power to increase the scope of stereotypes not only in children but people of all ages. Three researchers at Blanquerna University, Spain, examined how adolescents interact with social media and specifically Facebook. They suggest that interactions on the website encourage representing oneself in the traditional gender constructs, which helps maintain gender stereotypes. The authors noted that girls generally show more emotion in their posts and more frequently change their profile pictures, which according to some psychologists can lead to self-objectification. On the other hand, the researchers found that boys prefer to portray themselves as strong, independent, and powerful. For example, men often post pictures of objects and not themselves, and rarely change their profile pictures; using the pages more for entertainment and pragmatic reasons. In contrast, girls generally post more images that include themselves, friends and things they have emotional ties to, which the researchers attributed that to the higher emotional intelligence of girls at a younger age. The authors sampled over 632 girls and boys from the ages of 12–16 from Spain in an effort to confirm their beliefs. The researchers concluded that masculinity is more commonly associated with positive psychological well-being, while femininity displays less psychological well-being. Furthermore, the researchers discovered that people tend not to completely conform to either stereotype, and encompass desirable parts of both. Users of Facebook generally use their profiles to reflect that they are a "normal" person. Social media was found to uphold gender stereotypes both feminine and masculine. The researchers also noted that traditional stereotypes are often upheld by boys more so than girls. The authors described how neither stereotype was entirely positive, but most people viewed masculine values as more positive.

Effects on youth communication

Social media has allowed for mass cultural exchange and intercultural communication. As different cultures have different value systems, cultural themes, grammar, and world views, they also communicate differently. The emergence of social media platforms fused together different cultures and their communication methods, blending together various cultural thinking patterns and expression styles.[better source needed]

Social media has affected the way youth communicate, by introducing new forms of language. Abbreviations have been introduced to cut down on the time it takes to respond online. The commonly known "LOL" has become globally recognized as the abbreviation for "laugh out loud" thanks to social media.

Another trend that influences the way youth communicates is (through) the use of hashtags. With the introduction of social media platforms such as Twitter, Facebook and Instagram, the hashtag was created to easily organize and search for information. Hashtags can be used when people want to advocate for a movement, store content or tweets from a movement for future use, and allow other social media users to contribute to a discussion about a certain movement by using existing hashtags. Using hashtags as a way to advocate for something online makes it easier and more accessible for more people to acknowledge it around the world. As hashtags such as #tbt ("throwback Thursday") become a part of online communication, it influenced the way in which youth share and communicate in their daily lives. Because of these changes in linguistics and communication etiquette, researchers of media semiotics[who?] have found that this has altered youth's communications habits and more.[vague][citation needed]

Social media has offered a new platform for peer pressure with both positive and negative communication. From Facebook comments to likes on Instagram, how the youth communicate, and what is socially acceptable is now heavily based on social media. Social media does make kids and young adults more susceptible to peer pressure. The American Academy of Pediatrics has also shown that bullying, the making of non-inclusive friend groups, and sexual experimentation have increased situations related to cyberbullying, issues with privacy, and the act of sending sexual images or messages to someone's mobile device. On the other hand, social media also benefits the youth and how they communicate. Adolescents can learn basic social and technical skills that are essential in society. Through the use of social media, kids and young adults are able to strengthen relationships by keeping in touch with friends and family, make more friends, and participate in community engagement activities and services.

Criticisms of social media range from criticisms of the ease of use of specific platforms and their capabilities, disparity of information available, issues with trustworthiness and reliability of information presented, the impact of social media use on an individual's concentration, ownership of media content, and the meaning of interactions created by social media. Although some social media platforms, such as servers in the decentralised Fediverse, offer users the opportunity to cross-post between independently run servers using a standard protocol such as ActivityPub, the dominant social network platforms have been criticized for poor interoperability between platforms, which leads to the creation of information silos, viz. isolated pockets of data contained in one social media platform. However, it is also argued that social media has positive effects, such as allowing the democratization of the Internet while also allowing individuals to advertise themselves and form friendships. Others have noted that the term "social" cannot account for technological features of a platform alone, hence the level of sociability should be determined by the actual performances of its users. There has been a dramatic decrease in face-to-face interactions as more and more social media platforms have been introduced with the threat of cyber-bullying and online sexual predators being more prevalent. Social media may expose children to images of alcohol, tobacco, and sexual behaviors.[relevant?] In regards to cyber-bullying, it has been proven that individuals who have no experience with cyber-bullying often have a better well-being than individuals who have been bullied online.

Twitter is increasingly a target of heavy activity of marketers. Their actions focused on gaining massive numbers of followers, include use of advanced scripts and manipulation techniques that distort the prime idea of social media by abusing human trustfulness. British-American entrepreneur and author Andrew Keen criticizes social media in his book The Cult of the Amateur, writing, "Out of this anarchy, it suddenly became clear that what was governing the infinite monkeys now inputting away on the Internet was the law of digital Darwinism, the survival of the loudest and most opinionated. Under these rules, the only way to intellectually prevail is by infinite filibustering." This is also relative to the issue "justice" in the social network. For example, the phenomenon "Human flesh search engine" in Asia raised the discussion of "private-law" brought by social network platform. Comparative media professor José van Dijck contends in her book The Culture of Connectivity (2013) that to understand the full weight of social media, their technological dimensions should be connected to the social and the cultural. She critically describes six social media platforms. One of her findings is the way Facebook had been successful in framing the term 'sharing' in such a way that third party use of user data is neglected in favor of intra-user connectedness.

Essena O'Neill attracted international coverage when she explicitly left social media.

Trustworthiness and reliability

There has been speculation[by whom?] that social media has become perceived as a trustworthy source of information by a large number of people. The continuous interpersonal connectivity on social media, for example, may lead to people regarding peer recommendations as indicators of the reliability of information sources. This trust can be exploited by marketers, who can utilize consumer-created content about brands and products to influence public perceptions.

The trustworthiness of information can be improved by fact-checking. Some social media has started to employ this.

Evgeny Morozov, a 2009–2010 Yahoo fellow at Georgetown University, contended that information uploaded to Twitter may have little relevance to the masses of people who do not use Twitter. In an article for the magazine Dissent titled "Iran: Downside to the 'Twitter Revolution'", Morozov wrote:

[B]y its very design Twitter only adds to the noise: it's simply impossible to pack much context into its 140 characters. All other biases are present as well: in a country like Iran it's mostly pro-Western, technology-friendly and iPod-carrying young people who are the natural and most frequent users of Twitter. They are a tiny and, most important, extremely untypical segment of the Iranian population (the number of Twitter users in Iran — a country of more than seventy million people — was estimated at less than twenty thousand before the protests).

In contrast, in the United States (where Twitter originated), the social network had 306 million accounts as of 2012[update].

Professor Matthew Auer of Bates College casts doubt on the conventional wisdom that social media are open and participatory. He also speculates on the emergence of "anti-social media" used as "instruments of pure control".

Data harvesting and data mining

Further information: Social media mining

Social media 'mining' is a type of data mining, a technique of analyzing data to detect patterns. Social media mining is a process of representing, analyzing, and extracting actionable patterns from data collected from people's activities on social media. Google mines data in many ways including using an algorithm in Gmail to analyze information in emails. This use of the information will then affect the type of advertisements shown to the user when they use Gmail. Facebook has partnered with many data mining companies such as Datalogix and BlueKai to use customer information for targeted advertising. Massive amounts of data from social platforms allows scientists and machine learning researchers to extract insights and build product features.

Ethical questions of the extent to which a company should be able to utilize a user's information have been called "big data". Users tend to click through Terms of Use agreements when signing up on social media platforms, and they do not know how their information will be used by companies. This leads to questions of privacy and surveillance when user data is recorded. Some social media outlets have added capture time and Geotagging that helps provide information about the context of the data as well as making their data more accurate.

On April 10, 2018, in a hearing held in response to revelations of data harvesting by Cambridge Analytica, Mark Zuckerberg, the Facebook chief executive, faced questions from senators on a variety of issues, from privacy to the company's business model and the company's mishandling of data. This was Mr. Zuckerberg's first appearance before Congress, prompted by the revelation that Cambridge Analytica, a political consulting firm linked to the Trump campaign, harvested the data of an estimated 87 million Facebook users to psychologically profile voters during the 2016 election. Zuckerberg was pressed to account for how third-party partners could take data without users’ knowledge. Lawmakers grilled the 33-year-old executive on the proliferation of so-called fake news on Facebook, Russian interference during the 2016 presidential election and censorship of conservative media.

Critique of activism

Further information: Social media activism

For Malcolm Gladwell, the role of social media, such as Twitter and Facebook, in revolutions and protests is overstated. On one hand, social media makes it easier for individuals, and in this case activists, to express themselves. On the other hand, it is harder for that expression to have an impact. Gladwell distinguishes between social media activism and high-risk activism, which brings real changes. Activism and especially high-risk activism involves strong-tie relationships, hierarchies, coordination, motivation, exposing oneself to high risks, making sacrifices. Gladwell discusses that social media are built around weak ties and he argues that "social networks are effective at increasing participation — by lessening the level of motivation that participation requires." According to him, "Facebook activism succeeds not by motivating people to make a real sacrifice, but by motivating them to do the things that people do when they are not motivated enough to make a real sacrifice."

Disputing Gladwell's theory, in the study "Perceptions of Social Media for Politics: Testing the Slacktivism Hypothesis", Kwak and colleagues (2018) conducted a survey which found that people who are politically expressive on social media are also more likely to participate in offline political activity.

Ownership of content

Social media content is generated through social media interactions done by users through the site. There has always been a huge debate on the ownership of the content on social media platforms because it is generated by the users and hosted by the company. Added to this is the danger to the security of information, which can be leaked to third parties with economic interests in the platform, or parasites who comb the data for their own databases.

Privacy

Privacy rights advocates warn users on social media about the collection of their personal data. Some information is captured without the user's knowledge or consent through electronic tracking and third-party applications. Data may also be collected for law enforcement and governmental purposes, by social media intelligence using data mining techniques. Data and information may also be collected for third party use. When information is shared on social media, that information is no longer private. There have been many cases in which young persons especially, share personal information, which can attract predators. It is very important to monitor what you share and to be aware of who you could potentially be sharing that information with. Teens especially share significantly more information on the internet now than they have in the past. Teens are much more likely to share their personal information, such as email address, phone number, and school names. Studies suggest that teens are not aware of what they are posting and how much of that information can be accessed by third parties.

There are arguments that "privacy is dead" and that with social media growing more and more, some heavy social media users appear to have become quite unconcerned with privacy. Others argue, however, that people are still very concerned about their privacy, but are being ignored by the companies running these social networks, who can sometimes make a profit off of sharing someone's personal information. There is also a disconnect between social media user's words and their actions. Studies suggest that surveys show that people want to keep their lives private, but their actions on social media suggest otherwise. Everyone leaves a trail when they use social media. Every time someone creates a new social media account, they provide personal information that can include their name, birthdate, geographic location, and personal interests. In addition, companies collect data on user behaviors. All of this data is stored and leveraged by companies to better target advertising to their users.

Another factor is ignorance of how accessible social media posts are. Some social media users who have been criticized for inappropriate comments stated that they did not realize that anyone outside their circle of friends would read their posts; in fact, on some social media sites, unless a user selects higher privacy settings, their content is shared with a wide audience.

According to a 2016 article diving into the topic of sharing privately and the effect social media has on expectations of privacy, "1.18 billion people will log into their Facebook accounts, 500 million tweets will be sent, and there will be 95 million photos and videos posted on Instagram" in a day. Much of the privacy concerns individuals face stem from their own posts on a form of a social network. Users have the choice to share voluntarily and have been ingrained into society as routine and normative. Social media are a snapshot of our lives; a community we have created on the behaviors of sharing, posting, liking, and communicating. Sharing has become a phenomenon which social media and networks have uprooted and introduced to the world. The idea of privacy is redundant; once something is posted, its accessibility remains constant even if we select who is potentially able to view it. People desire privacy in some shape or form, yet also contribute to social media, which makes it difficult to maintain privacy. Mills offers options for reform which include copyright and the application of the law of confidence; more radically, a change to the concept of privacy itself.

A 2014 Pew Research Center survey found that 91% of Americans "agree" or "strongly agree" that people have lost control over how personal information is collected and used by all kinds of entities. Some 80% of social media users said they were concerned about advertisers and businesses accessing the data they share on social media platforms, and 64% said the government should do more to regulate advertisers.

According to the wall street journal published on February 17, 2019, According to UK law, Facebook did not protect certain aspects of the user data.

The US government announced banning TikTok and WeChat from the States over national security concerns. The shutdown was announced for September 20, 2020. Access to TikTok was extended till 12 November 2020, and a federal court ruling on October 30, 2020, has blocked further implementation of restrictions that would lead to TikTok's shutdown.

Criticism of commercialization

The commercial development of social media has been criticized as the actions of consumers in these settings have become increasingly value-creating, for example when consumers contribute to the marketing and branding of specific products by posting positive reviews. As such, value-creating activities also increase the value of a specific product, which could, according to marketing professors Bernad Cova and Daniele Dalli (2009), lead to what they refer to as "double exploitation." Companies are getting consumers to create content for the companies' websites for which the consumers are not paid.

As social media usage has become increasingly widespread, social media has to a large extent come to be subjected to commercialization by marketing companies and advertising agencies. Christofer Laurell (2014), a digital marketing researcher, suggested that the social media landscape currently consists of three types of places because of this development: consumer-dominated places, professionally dominated places and places undergoing commercialization. As social media becomes commercialized, this process has been shown to create novel forms of value networks stretching between consumer and producer in which a combination of personal, private and commercial contents are created.

Debate over addiction

As one of the biggest preoccupations among adolescents is social media usage, in 2011 researchers began using the term "Facebook addiction disorder" (F.A.D.), a form of internet addiction disorder. FAD is characterized by compulsive use of the social networking site Facebook, which generally results in physical or psychological complications. The disorder, although not classified in the latest Diagnostic and Statistical Manual of Mental Disorders (DSM-5) or by the World Health Organization, has been the subject of several studies focusing on the negative effects of social media use on the psyche. One German study published in 2017 investigated a correlation between extensive use of the social networking site and narcissism; the results were published in the journal PLoS One. According to the findings: "FAD was significantly positively related to the personality trait [of] narcissism and to negative mental health variables (depression, anxiety, and stress symptoms)."

While these issues regarding social media addiction are continuous and increasing, there are ways to help reduce and curb one's social media obsessions. Turning off social media notifications (temporary or long-term) is one solution that can reduce social media addiction by reducing distraction, for those who struggle with the habit of constantly "refreshing" social media platforms and checking for new notifications.

Debate over use in academic settings

Having social media in the classroom was a controversial topic in the 2010s. Many parents and educators have been fearful of the repercussions of having social media in the classroom. There are concerns that social media tools can be misused for cyberbullying or sharing inappropriate content. As result, cell phones have been banned from some classrooms, and some schools have blocked many popular social media websites. Many schools have realized that they need to loosen restrictions, teach digital citizenship skills, and even incorporate these tools into classrooms. Some schools permit students to use smartphones or tablet computers in class, as long as the students are using these devices for academic purposes, such as doing research. Using Facebook in class allows for the integration of multimodal content such as student-created photographs and video and URLs to other texts, in a platform that many students are already familiar with. Twitter can be used to enhance communication building and critical thinking and it provides students with an informal "back channel", and extend discussion outside of class time.

Censorship by governments

Main article: Internet censorship

Social media often features in political struggles to control public perception and online activity. In some countries, Internet police or secret police monitor or control citizens' use of social media. For example, in 2013 some social media was banned in Turkey after the Taksim Gezi Park protests. Both Twitter and YouTube were temporarily suspended in the country by a court's decision. A new law, passed by Turkish Parliament, has granted immunity to Telecommunications Directorate (TİB) personnel. The TİB was also given the authority to block access to specific websites without the need for a court order. Yet TİB's 2014 blocking of Twitter was ruled by the constitutional court to violate free speech. More recently, in the 2014 Thai coup d'état, the public was explicitly instructed not to 'share' or 'like' dissenting views on social media or face prison. In July of that same year, in response to WikiLeaks' release of a secret suppression order made by the Victorian Supreme Court, media lawyers were quoted in the Australian media to the effect that "anyone who tweets a link to the WikiLeaks report, posts it on Facebook, or shares it in any way online could also face charges". On 27 July 2020, in Egypt, two women were sentenced to two years of imprisonment for posting TikTok videos, which the government claims are “violating family values”.

Decentralization and open standards

Mastodon, GNU social, Diaspora, Friendica and other compatible software packages operate as a loose federation of mostly volunteer-operated servers, called the Fediverse, which connect with each other through the open source protocol ActivityPub. In early 2019, Mastodon successfully blocked the spread of violent right-wing extremism when the Twitter alternative Gab tried to associate with Mastodon, and their independent servers quickly contained its dissemination.

In December 2019, Twitter CEO Jack Dorsey made a similar suggestion, stating that efforts would be taken to achieve an "open and decentralized standard for social media". Rather than "deplatforming", such standards would allow a more scalable, and customizable approach to content moderation and censorship, and involve a number of companies, in the way that e-mail servers work.[citation needed]

Deplatforming

Deplatforming is a form of Internet censorship in which controversial speakers or speech are suspended, banned, or otherwise shut down by social media platforms and other service providers that normally provide a venue for free expression. These kinds of actions are similar to alternative dispute resolution.: 4 As early as 2015, platforms such as Reddit began to enforce selective bans based, for example, on terms of service that prohibit "hate speech". According to technology journalist Declan McCullagh, "Silicon Valley's efforts to pull the plug on dissenting opinions" have included, as of 2018[update], Twitter, Facebook, and YouTube "devising excuses to suspend ideologically disfavored accounts".

Law professor Glenn Reynolds dubbed 2018 the "Year of Deplatforming", in an August 2018 article in The Wall Street Journal. According to Reynolds, in 2018, "the internet giants decided to slam the gates on a number of people and ideas they don't like. If you rely on someone else's platform to express unpopular ideas, especially ideas on the right, you're now at risk." Reynolds cited Alex Jones, Gavin McInnes and Dennis Prager as prominent 2018 victims of deplatforming based on their political views, noting, "Extremists and controversialists on the left have been relatively safe from deplatforming."

Most people see social media platforms as censoring objectionable political views.

Reproduction of class distinctions

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According to Danah Boyd (2011), the media plays a large role in shaping people's perceptions of specific social networking services. When looking at the site MySpace, after adults started to realize how popular the site was becoming with teens, news media became heavily concerned with teen participation and the potential dangers they faced using the site. As a result, teens avoided joining the site because of the associated risks (e.g. child predators and lack of control), and parents began to publicly denounce the site. Ultimately, the site was labeled as dangerous, and many were detracted from interacting with the site.

As Boyd also describes, when Facebook initially launched in 2004, it solely targeted college students and access was intentionally limited. Facebook started as a Harvard-only social networking service before expanding to all other Ivy League schools. It then made its way to other top universities and ultimately to a wider range of schools. Because of its origins, some saw Facebook as an "elite" social networking service. While it was very open and accepting to some, it seemed to outlaw and shun out most others who didn't fit that "elite" categorization. These narratives propagated by the media influenced the large movement of teenage users from one social networking service to another.

Use by extremist groups

According to LikeWar: The Weaponization of Social Media (2018) by P.W. Singer and Emerson T. Brooking, the use of effective social media marketing techniques is not only limited to celebrities, corporations, and governments, but also extremist groups to carry out political objectives based on extremist ideologies. The use of social media by ISIS and Al-Qaeda has been used primarily to influence operations in areas of operation and gain the attention of sympathizers of extremist ideologies. Social media platforms like YouTube, Twitter, Facebook, and various encrypted-messaging applications have been used to increase the recruiting of members into these extremist groups, both locally and internationally. Larger platforms like YouTube, Twitter, and various others have received backlash for allowing this type of content on their platform (see Use of social media by the Islamic State of Iraq and the Levant). The use of social media to further extremist objectives is not only limited to Islamic terrorism, but also extreme nationalist groups across the world, and more prominently, right wing extremist groups based out of the United States.

2021 Storming of the United States Capitol Building

As many of the traditional social media platforms banned hate speech (see Online hate speech), several platforms have become popular among right-wing extremists to carry out planning and communication of thoughts and organized events; these application became known as "Alt-tech". Platforms such as Telegram, Parler, and Gab were used during the 2021 storming of the US Capitol in Washington, D.C. The use of this social media was used to coordinate attacks on the Capitol. Several members within these groups shared tips on how to avoid law enforcement and what their plans were with regards to carrying out their objectives; some users called for killings of law enforcement and politicians.

Further information: Death and the Internet

Social media content, like most content on the web, will continue to persist unless the user deletes it. This brings up the inevitable question of what to do once a social media user dies, and no longer has access to their content. As it is a topic that is often left undiscussed, it is important to note that each social media platform, e.g., Twitter, Facebook, Instagram, LinkedIn, and Pinterest, has created its own guidelines for users who have died. In most cases on social media, the platforms require a next-of-kin to prove that the user is deceased, and then give them the option of closing the account or maintaining it in a 'legacy' status. Ultimately, social media users should make decisions about what happens to their social media accounts before they pass, and make sure their instructions are passed on to their next-of-kin.

Guidelines for users who have died, by platform
Platform Guideline
Twitter If a user has died, the company will work with an immediate family member to deactivate the account. Additionally, Twitter will not give the account to any person(s), regardless of the relationship.
Facebook The company added a new setting last year[when?] that gives users the option of having their account permanently deleted when one dies. There is also an option for 'legacy contact' which means that the Facebook user can have a family and/or friend take over the account once the person has died. The 'legacy contact' option is under the security tab at the bottom of the page.
Instagram There are two options for people who have died. Similar to Facebook, the user can have the account memorialized with proof of death. The other option is to have the account deleted.
LinkedIn A family member can request that the account be shut down. The family member must provide the URL to the account, proof of relationship, the account user's email address, date of death, a link to the obituary, and the name of the last company the deceased worked for.
Pinterest To delete the account of someone who has died, one must email the company with the URL of the account. One must also provide a death certificate and/or provide a link to the obituary as well as proof of relationship to the deceased.
YouTube YouTube provides three capabilities for a deceased user's account: (1) they can close close the account, (2) they can transfer payments from the account to an immediate family member and legal representative of the user's estate, and (3) they can provide the data in the account to a family member. All three capabilities require (1) the requestor's government-issued ID or driver's license, (2) the decedent's death certificate, and (3) additional supporting documentation.
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Social media Language Watch Edit It has been suggested that this article be merged with Social networking service Discuss Proposed since October 2021 Social media are interactive technologies that allow the creation or sharing exchange of information ideas interests and other forms of expression via virtual communities and networks 1 2 While challenges to the definition of social media arise 3 4 due to the broad variety of stand alone and built in social media services currently available there are some common features 2 Social media are interactive Web 2 0 Internet based applications 2 5 6 User generated content such as text posts or comments digital photos or videos and data generated through all online interactions is the lifeblood of social media 2 5 Users create service specific profiles for the website or app that are designed and maintained by the social media organization 2 7 Social media helps the development of online social networks by connecting a user s profile with those of other individuals or groups 2 7 Users usually access social media services via web based apps on desktops and laptops or download services that offer social media functionality to their mobile devices e g smartphones and tablets As users engage with these electronic services they create highly interactive platforms through which individuals communities and organizations can share co create discuss participate and modify user generated content or self curated content posted online 1 Additionally social media are used to document memories learn about and explore things advertise oneself and form friendships along with the growth of ideas from the creation of blogs podcasts videos and gaming sites 8 This changing relationship between human and technology is the focus of the emerging field of technoself studies Some of the most popular social media websites with over 100 million registered users include Facebook and its associated Facebook Messenger TikTok WeChat Instagram QZone Weibo Twitter Tumblr Baidu Tieba and LinkedIn Depending on interpretation other popular platforms that are sometimes referred to as social media services include YouTube QQ Quora Telegram WhatsApp Signal LINE Snapchat Pinterest Viber Reddit Discord VK Microsoft Teams and more Wikis are examples of collaborative content creation Many social media outlets differ from traditional media e g print magazines and newspapers and TV and radio broadcasting in a variety of ways including quality 9 reach frequency usability immediacy and permanence 10 Additionally social media outlets operate in a dialogic transmission system i e many sources to many receivers while traditional media outlets operate under a monologic transmission model i e one source to many receivers For instance a newspaper is delivered to many subscribers and a radio station broadcasts the same programs to an entire city 11 Since the dramatic expansion of the Internet digital media or digital rhetoric can be used to represent or identify a culture Studying how the rhetoric that exists in the digital environment has become a crucial new process for many scholars Observers have noted a wide range of positive and negative impacts when it comes to the use of social media Social media can help to improve an individual s sense of connectedness with real or online communities and can be an effective communication or marketing tool for corporations entrepreneurs non profit organizations advocacy groups political parties and governments Observers have also seen that there has been a rise in social movements using social media as a tool for communicating and organizing in times of political unrest Contents 1 History of social media 1 1 Early computing 1 1 1 Data compression 1 2 Development of social media platforms 1 3 Example Social Media Platforms and Their Launch Date 2 Definition and features 2 1 Mobile social media 2 2 Elements and function 2 2 1 Viral content 2 2 2 Bots 2 2 3 New social media technology 2 3 Platform convergence 3 Statistics on usage and membership 3 1 Most popular social networking services 3 2 Usage 4 Use at the organizational level 4 1 Governments 4 1 1 Law enforcement and investigations 4 1 2 Government reputation management 4 2 Businesses 4 2 1 Social media marketing 4 3 Politics 4 4 Hiring 4 5 Science 4 6 Academia 4 7 School admissions 4 8 Court cases 5 Use by individuals 5 1 As a news source 5 2 As a social tool 5 3 As a self presentational tool 5 4 As a health behavior change and reinforcement tool 5 5 Effects on individual and collective memory 5 6 Negative interpersonal interactions 5 7 Social comparison 5 8 Sleep disturbance 5 9 Emotional effects 6 Social impacts 6 1 Disparity 6 2 Political polarization 6 3 Stereotyping 6 4 Effects on youth communication 7 Criticism debate and controversy 7 1 Trustworthiness and reliability 7 1 1 Data harvesting and data mining 7 2 Critique of activism 7 3 Ownership of content 7 4 Privacy 7 5 Criticism of commercialization 7 6 Debate over addiction 7 7 Debate over use in academic settings 7 8 Censorship by governments 7 9 Decentralization and open standards 7 10 Deplatforming 7 11 Reproduction of class distinctions 7 12 Use by extremist groups 7 12 1 2021 Storming of the United States Capitol Building 8 Deceased users 9 See also 10 References 11 Further reading 12 External linksHistory of social media EditSee also Information Age Front panel of the 1969 era ARPANET Interface Message Processor IMP log for the first message sent over the Internet using ARPANET Early computing Edit The PLATO system launched in 1960 after being developed at the University of Illinois and subsequently commercially marketed by Control Data Corporation It offered early forms of social media features with 1973 era innovations such as Notes PLATO s message forum application TERM talk its instant messaging feature Talkomatic perhaps the first online chat room News Report a crowdsourced online newspaper and blog and Access Lists enabling the owner of a note file or other application to limit access to a certain set of users for example only friends classmates or co workers ARPANET which first came online in 1967 had by the late 1970s developed a rich cultural exchange of non government business ideas and communication as evidenced by the network etiquette or netiquette described in a 1982 handbook on computing at MIT s Artificial Intelligence Laboratory 12 ARPANET evolved into the Internet following the publication of the first Transmission Control Protocol TCP specification RFC 675 Specification of Internet Transmission Control Program written by Vint Cerf Yogen Dalal and Carl Sunshine in 1974 13 This became the foundation of Usenet conceived by Tom Truscott and Jim Ellis in 1979 at the University of North Carolina at Chapel Hill and Duke University and established in 1980 A precursor of the electronic bulletin board system BBS known as Community Memory had already appeared by 1973 True electronic BBSs arrived with the Computer Bulletin Board System in Chicago which first came online on February 16 1978 Before long most major cities had more than one BBS running on TRS 80 Apple II Atari IBM PC Commodore 64 Sinclair and similar personal computers The IBM PC was introduced in 1981 and subsequent models of both Mac computers and PCs were used throughout the 1980s Multiple modems followed by specialized telecommunication hardware allowed many users to be online simultaneously Compuserve Prodigy and AOL were three of the largest BBS companies and were the first to migrate to the Internet in the 1990s Between the mid 1980s and the mid 1990s BBSes numbered in the tens of thousands in North America alone 14 Message forums a specific structure of social media arose with the BBS phenomenon throughout the 1980s and early 1990s When the World Wide Web WWW or the web was added to the Internet in the mid 1990s message forums migrated to the web becoming Internet forums primarily due to cheaper per person access as well as the ability to handle far more people simultaneously than telco modem banks Digital imaging and semiconductor image sensor technology facilitated the development and rise of social media 15 Advances in metal oxide semiconductor MOS semiconductor device fabrication reaching smaller micron and then sub micron levels during the 1980s 1990s led to the development of the NMOS n type MOS active pixel sensor APS at Olympus in 1985 16 17 and then the complementary MOS CMOS active pixel sensor CMOS sensor at NASA s Jet Propulsion Laboratory JPL in 1993 16 18 CMOS sensors enabled the mass proliferation of digital cameras and camera phones which bolstered the rise of social media 15 Data compression Edit An important feature of social media is digital media data compression 19 20 due to the impractically high memory and bandwidth requirements of uncompressed media 21 The most important compression algorithm is the discrete cosine transform DCT 21 22 a lossy compression technique that was first proposed by Nasir Ahmed in 1972 23 DCT based compression standards include the H 26x and MPEG video coding standards introduced from 1988 onwards 22 and the JPEG image compression standard introduced in 1992 24 19 JPEG was largely responsible for the proliferation of digital images and digital photos which lie at the heart of social media 19 and the MPEG standards did the same for digital video content on social media 20 The JPEG image format is used more than a billion times on social networks every day as of 2014 25 26 Development of social media platforms Edit SixDegrees launched in 1997 is often regarded as the first social media site The development of social media began with simple platforms 27 GeoCities was one of the earliest social networking services launched in November 1994 followed by Classmates com in December 1995 and SixDegrees com in May 1997 28 Unlike instant messaging clients e g ICQ and AOL s AIM or chat clients e g IRC iChat or Chat Television SixDegrees was the first online business that was created for real people using their real names 27 As such according to CBS News SixDegrees is widely considered to be the very first social networking site as it included profiles friends lists and school affiliations that could be used by registered users 28 Research from 2015 shows that the world spent 22 of their online time on social networks 29 thus suggesting the popularity of social media platforms It is speculated that the increase in social media s popularity is due to the widespread daily use of smartphones 30 Example Social Media Platforms and Their Launch Date Edit Open Diary October 20 1998 hi5 June 27 2003 Flickr February 10 2004 Twitter July 15 2006 Snapchat September 2011 LiveJournal April 15 1999 MySpace August 1 2003 Tumblr February 12 2007 TikTok November 2016 Friendster March 22 2003 Orkut January 22 2004 Yahoo 360 March 16 2005 Instagram July 5 2010 LinkedIn May 5 2003 Facebook February 4 2004 Bebo July 2005 Google June 28 2011 KakaoTalk March 18 2010 31 32 33 Definition and features EditThe idea that social media are defined simply by their ability to bring people together has been seen as too broad as this would suggest that fundamentally different technologies like the telegraph and telephone are also social media 34 The terminology is unclear with some early researchers referring to social media as social networks or social networking services in the mid 2000s 7 A more recent paper from 2015 reviewed the prominent literature in the area and identified four common features unique to then current social media services 2 Social media are Web 2 0 Internet based applications 2 5 User generated content UGC is the lifeblood of the social media organism 2 5 Users create service specific profiles for the site or app that are designed and maintained by the social media organization 2 7 Social media facilitate the development of online social networks by connecting a user s profile with those of other individuals or groups 2 7 In 2019 Merriam Webster defined social media as forms of electronic communication such as websites for social networking and microblogging through which users create online communities to share information ideas personal messages and other content such as videos 35 While the variety of evolving stand alone and built in social media services makes it challenging to define them 2 marketing and social media experts broadly agree that social media include the following 13 types of social media 36 blogs collaborative project management enterprise social networking business networks forums microblogs photo sharing products services review social bookmarking social gaming social networks video sharing and virtual worlds Mobile social media Edit Mobile social media refer to the use of social media on mobile devices such as smartphones and tablet computers Mobile social media are a useful application of mobile marketing because the creation exchange and circulation of user generated content can assist companies with marketing research communication and relationship development 37 Mobile social media differ from others because they incorporate the current location of the user location sensitivity or the time delay between sending and receiving messages time sensitivity According to Andreas Kaplan mobile social media applications can be differentiated among four types 37 Space timers location and time sensitive Exchange of messages with relevance mostly for one specific location at one specific point in time e g Facebook Places WhatsApp Foursquare Space locators only location sensitive Exchange of messages with relevance for one specific location which is tagged to a certain place and read later by others e g Yelp Qype Tumblr Fishbrain Quick timers only time sensitive Transfer of traditional social media mobile apps to increase immediacy e g posting on Twitter or status updates on Facebook Slow timers neither location nor time sensitive Transfer of traditional social media applications to mobile devices e g watching a YouTube video or reading editing a Wikipedia article Elements and function Edit Viral content Edit Main article Viral phenomenon Some social media sites have the potential for content posted there to spread virally over social networks The term is an analogy to the concept of viral infections which can spread rapidly from individual to individual In a social media context content or websites that are viral or which go viral are those with a greater likelihood that users will re share content posted by another user to their social network leading to further sharing In some cases posts containing popular content or fast breaking news have been rapidly shared and re shared by a huge number of users Businesses have a particular interest in viral marketing tactics because a viral campaign can achieve widespread advertising coverage particularly if the viral reposting itself makes the news for a fraction of the cost of a traditional marketing campaign which typically uses printed materials like newspapers magazines mailings and billboards and television and radio commercials Nonprofit organizations and activists may have similar interests in posting content on social media sites with the aim of it going viral Many social media sites provide specific functionality to help users re share also known as re blogging content such as Twitter s retweet button Pinterest s pin function Facebook s share option or Tumblr s re blog function Re sharing or in this case retweeting is an especially popular component and feature of Twitter allowing its users to keep up with important events and stay connected with their peers as well as contributing in various ways throughout social media 38 When certain posts become popular they start to get retweeted over and over again becoming viral Hashtags can be used in tweets and can also be used to take count of how many people have used that hashtag Bots Edit Main article Internet bot Bots are automated programs that operate on the Internet 39 which have grown in demand due to their ability to automate many communication tasks leading to the creation of a new industry of bot providers 40 Chatbots and social bots are programmed to mimic natural human interactions such as liking commenting following and unfollowing on social media platforms 41 As companies aim for greater market shares and increased audiences internet bots have also been developed to facilitate social media marketing 42 With the existence of social bots and chatbots however the marketing industry has also met an analytical crisis as these bots make it difficult to differentiate between human interactions and automated bot interactions 43 For instance marketing data has been negatively affected by some bots causing digital cannibalism in social media marketing Additionally some bots violate the terms of use on many social media platforms such as Instagram which can result in profiles being taken down and banned 44 Cyborgs either bot assisted humans or human assisted bots 45 are used for a number of different purposes both legitimate and illegitimate from spreading fake news to creating marketing buzz 46 47 48 A common legitimate use includes using automated programs to post on social media at a specific time 49 In these cases often the human writes the post content and the bot schedules the time of posting In other cases the cyborgs are more nefarious e g contributing to the spread of fake news and misinformation 45 Often these accounts blend human and bot activity in a strategic way so that when an automated account is publicly identified the human half of the cyborg is able to take over and could protest that the account has been used manually all along In many cases these accounts that are being used in a more illegitimate fashion try to pose as real people in particular the number of their friends or followers resemble that of a real person 45 Cyborgs are also related to sock puppet accounts where one human pretends to be someone else but can also include one human operating multiple cyborg accounts New social media technology Edit Main article Software patent There has been rapid growth in the number of U S patent applications that cover new technologies related to social media and the number of them that are published has been growing rapidly over the past five years citation needed As of 2020 there are over 5000 published patent applications in the US 50 As many as 7000 applications may be currently on file including those that haven t been published yet however only slightly over 100 of these applications have issued as patents largely due to the multi year backlog in examination of business method patents i e patents that outline and claim new methods of doing business 51 Platform convergence Edit As an instance of technological convergence various social media platforms of different kinds adapted functionality beyond their original scope increasingly overlapping with each other over time albeit usually not implemented as completely as on dedicated platforms Examples are the social hub site Facebook launching an integrated video platform in May 2007 52 and Instagram whose original scope was low resolution photo sharing introducing the ability to share quarter minute 640 640 pixel videos in 2013 53 later extended to a minute with increased resolution acting like a minimal video platform without video seek bar Instagram later implemented stories short videos self destructing after 24 hours a concept popularized by Snapchat as well as IGTV for seekable videos of up to ten minutes or one hour depending on account status 54 Stories have been later adapted by the dedicated video platform YouTube in 2018 although access is restricted to the mobile apps excluding mobile and desktop websites 55 Twitter whose original scope was text based microblogging later adapted photo sharing functionality deprecating third party services such as TwitPic 56 later video sharing with 140 second time limit and view counter but no manual quality selection or subtitles like on dedicated video platforms and originally only available to mobile app users but later implemented in their website front ends 57 58 Then a media studio feature for business users which resembles YouTube s Creator Studio 59 The discussion platform Reddit added an integrated image hoster in June 2016 after Reddit users commonly relied on the external standalone image sharing platform Imgur 60 and an internal video hoster around a year later 61 In July 2020 the ability to share multiple images in a single post image galleries a feature known from Imgur was implemented 62 Imgur itself implemented sharing videos of up to 30 seconds in May 2018 later extended to one minute 63 64 Starting in 2018 the dedicated video platform YouTube rolled out a Community feature accessible through a channel tab which usurps the previous Discussion channel tab where text only posts as well as polls can be shared To be enabled channels have to pass a subscriber count threshold which has been lowered over time 65 Statistics on usage and membership EditAccording to Statista it is estimated that in 2020 there are around 3 6 billion people using social media around the globe up from 3 4 billion in 2019 This number is expected to increase to 4 41 billion in 2025 66 Most popular social networking services Edit The following is a list of the most popular social networking services based on the number of active users as of January per Statista 67 Social networking services with the most users January 2021 68 Network Name Number of Users in millions Country of Origin1 Facebook 2 740 United States2 YouTube 2 291 United States3 WhatsApp 2 000 United States4 Facebook Messenger 1 300 United States5 Instagram 1 221 United States6 WeChat 1 213 China7 QQ 800 China8 TikTok 689 China9 Douyin 600 China10 Sina Weibo 511 ChinaUsage Edit A study from 2009 suggests that there may be individual differences that help explain who uses social media and who does not extraversion and openness have a positive relationship with social media while emotional stability has a negative sloping relationship with social media 69 A separate study from 2015 found that people with a higher social comparison orientation appear to use social media more heavily than people with low social comparison orientation 70 Data from Common Sense Media has suggested that children under the age of 13 in the United States use social networking services despite the fact that many social media sites have policies that state one must be at least 13 years old or older to join 71 In 2017 Common Sense Media conducted a nationally representative survey of parents of children from birth to age 8 and found that 4 of children at this age used social media sites such as Instagram Snapchat or now defunct Musical ly often or sometimes 72 A different nationally representative survey by Common Sense in 2019 surveyed young Americans ages 8 16 and found that about 31 of children ages 8 12 ever use social media such as Snapchat Instagram or Facebook 73 In that same survey when American teens ages 16 18 were asked when they started using social media 28 said they started to use it before they were 13 years old However the median age of starting to use social media was 14 years old In June 2020 during the COVID 19 pandemic a nationally representative survey by Cartoon Network and the Cyberbullying Research Center surveyed Americans tweens ages 9 12 found that the most popular overall application in the past year was YouTube 67 74 In general as age increased the tweens were more likely to have used major social media apps and games Similarly a nationally representative survey by Common Sense Media conducted in 2020 of Americans ages 13 18 found that YouTube was also the most popular social media service used by 86 of 13 to 18 year old Americans in the past year 75 Apps used by U S tweens ages 9 12 2019 2020 74 39 42 Platform Overall Boys Girls 9 year olds 12 year oldsYouTube 67 68 66 53 6 74 6 Minecraft 48 61 35 43 6 49 9 Roblox 47 44 49 41 2 41 7 Google Classroom 45 48 41 39 6 49 3 Fortnite 31 43 20 22 2 38 9 TikTok 30 23 30 16 8 37 YouTube Kids 26 24 28 32 7 22 1 Snapchat 16 11 21 5 6 22 3 Facebook Messenger Kids 15 12 18 19 1 10 4 Instagram 15 12 19 3 28 8 Discord 8 11 5 0 7 14 4 Facebook 8 6 9 2 2 15 Twitch 5 7 2 1 0 9 9 None of the above 5 6 5 9 6 3 3 Social media platforms used by U S kids in 2020 ages 13 18 and 2017 ages 10 18 75 Platform 2020 2017YouTube 86 70 Instagram 69 60 Snapchat 68 59 TikTok 47 N AFacebook 43 63 Twitter 28 36 Reddit 14 6 Another social networking service 2 3 Do not use social networking service 4 6 Use at the organizational level EditGovernments Edit Governments may use social media to for example 76 inform their opinions to public interact with citizens foster citizen participation further open government analyze monitor public opinion and activities educate the public about risks and public health 77 Law enforcement and investigations Edit Social media has been used extensively in civil and criminal investigations 78 It has also been used to assist in searches for missing persons 79 Police departments often make use of official social media accounts to engage with the public publicize police activity and burnish law enforcement s image 80 81 conversely video footage of citizen documented police brutality and other misconduct has sometimes been posted to social media 81 In the United States U S Immigration and Customs Enforcement identifies and track individuals via social media and also has apprehended some people via social media based sting operations 82 U S Customs and Border Protection also known as CPB and the United States Department of Homeland Security use social media data as influencing factors during the visa process and continue to monitor individuals after they have entered the country 83 CPB officers have also been documented performing searches of electronics and social media behavior at the border searching both citizens and non citizens without first obtaining a warrant 83 Government reputation management Edit As social media gained momentum among the younger generations governments began using it to improve their image especially among the youth In January 2021 Egyptian authorities were found to be using Instagram influencers as part of its media ambassadors program The program was designed to revamp Egypt s image and to counter the bad press Egypt had received because of the country s human rights record Saudi Arabia and the United Arab Emirates participated in similar programs 84 Similarly Dubai has also extensively relied on social media and influencers to promote tourism However the restrictive laws of Dubai have always kept these influencers within the limits to not offend the authorities or to criticize the city politics or religion The content of these foreign influencers is controlled to make sure that nothing portrays Dubai in a negative light 85 Businesses Edit Main article Social media use by businesses The high distribution of social media in the private environment drives companies to deal with the application possibilities of social media on 86 a customer organizational level and an intra organizational level Marketplace actors can use social media tools for marketing research communication sales promotions discounts informal employee learning organizational development relationship development loyalty programs 37 and e Commerce Often social media can become a good source of information and or explanation of industry trends for a business to embrace change Trends in social media technology and usage change rapidly making it crucial for businesses to have a set of guidelines that can apply to many social media platforms 87 Companies are increasingly quantify using social media monitoring tools to monitor track and analyze online conversations on the Web about their brand or products or about related topics of interest This can prove useful in public relations management and advertising campaign tracking allowing analysts to measure return on investment for their social media ad spending competitor auditing and for public engagement Tools range from free basic applications to subscription based more in depth tools Financial industries utilize the power of social media as a tool for analyzing the sentiment of financial markets These range from the marketing of financial products gaining insights into market sentiment future market predictions and as a tool to identify insider trading 88 Social media become effective through a process called by whom building social authority 89 One of the foundation concepts in social media has become when that one cannot completely control one s message through social media but rather one can simply begin to participate in the conversation expecting that one can achieve a significant influence in that conversation 90 Social media marketing Edit Main article Social media marketing Social media marketing is the use of social media platforms and websites to promote a product or service and also to establish a connection with its customers Social media marketing has increased due to the growing active user rates on social media sites For example Facebook currently has 2 2 billion users Twitter has 330 million active users and Instagram has 800 million users 91 Similar to traditional advertising all of social media marketing can be divided into three types 1 paid media 2 earned media and 3 owned media 92 Paid social media is when a firm directly buys advertising on a social media platform Earned social media is when the firms does something that impresses its consumers or other stakeholders and they spontaneously post their own content about it on social media Owned social media is when the firm itself owns the social media channel and creates content for its followers One of the main uses is to interact with audiences to create awareness of the company or organization with the main idea of creating a two way communication system where the audience and or customers can interact e g customers can provide feedback on the firm s products 93 However since social media allows consumers to spread opinions and share experiences in a peer to peer fashion this has shifted some of the power from the organization to consumers since these messages can be transparent and honest 94 Social media can also be used to directly advertise placing an advert on Facebook s Newsfeed for example can provide exposure of the brand to a large number of people Social media platforms also enable targeting specific audiences with advertising Users of social media are then able to like share and comment on the advert this turns the passive advertising consumers into active advertising producers since they can pass the advert s message on to their friends 95 Companies using social media marketing have to keep up with the different social media platforms and stay on top of ongoing trends Since the different platforms and trends attract different audiences firms must be strategic about their use of social media to attract the right audience 5 Moreover the tone of the content can affect the efficacy of social media marketing Companies such as fast food franchise Wendy s have used humor to advertise their products by poking fun at competitors such as McDonald s and Burger King 96 Other companies such as Juul have used hashtags to promote themselves and their products 97 Social media personalities often referred to as influencers have been employed by marketers to promote products online Research shows that digital endorsements seem to be successfully attracting social media users 98 especially younger consumers who have grown up in the digital age 99 In 2013 the United Kingdom Advertising Standards Authority ASA began to advise celebrities and sports stars to make it clear if they had been paid to tweet about a product or service by using the hashtag spon or ad within tweets containing endorsements and the US Federal Trade Commission has issued similar guidelines 100 The practice of harnessing social media personalities to market or promote a product or service to their following is commonly referred to as Influencer Marketing The Cambridge Dictionary defines an influencer as any person personality blogger journalist celebrity who has the ability to affect the opinions behaviors or purchases of others through the use of social media 101 Marketing efforts can also take advantage of the peer effects in social media Consumers tend to treat content on social media differently from traditional advertising but these messages may be part of an interactive marketing strategy involving modeling reinforcement and social interaction mechanisms A study focused on this communication described how communication between peers through social media can affect purchase intentions a direct impact through conformity and an indirect impact by stressing product engagement This study indicated that social media communication between peers about a product had a positive relationship with product engagement 102 Politics Edit Main article Social media use in politics See also Social impact of YouTube Use of social media in the Wisconsin protests and Social media and political communication in the United States This article reads like a press release or a news article and is largely based on routine coverage or sensationalism Please expand this article with properly sourced content to meet Wikipedia s quality standards event notability guideline or encyclopedic content policy June 2016 Social media have a range of uses in political processes and activities Social media have been championed by whom as allowing anyone with access to an Internet connection to become a content creator 103 and as empowering users 104 better source needed The role of social media in democratizing media participation which proponents herald as ushering in a new era of participatory democracy with all users able to contribute news and comments may fall short of the ideals given that many often follow like minded individuals as noted by Philip Pond and Jeff Lewis 105 Online media audience members are largely passive consumers while content creation is dominated by a small number of users who post comments and write new content 106 78 Online engagement does not always translate into real world action and Howard Busch and Sheets have argued that there is a digital divide in North America because of the continent s history culture and geography 107 Younger generations are becoming when more involved in politics due to the increase of political news posted on social media citation needed Political campaigns are targeting millennials online via social media posts in hope that they will increase their political engagement 108 Social media was influential in the widespread attention given by whom to the revolutionary outbreaks in the Middle East and North Africa during 2011 109 110 111 During the Tunisian revolution in 2011 people used Facebook to organize meetings and protests 112 However debate persists about the extent to which social media facilitated this kind of political change 113 Social media footprints of candidates for political office have grown during the last decade timeframe the 2016 United States presidential election provided good examples Dounoucos et al noted that Twitter use by candidates was unprecedented during that election cycle 114 Most candidates in the United States have a Twitter account 115 The public has also increased their reliance on social media sites for political information 114 In the European Union social media have amplified political messages 116 Militant groups have begun when to see social media as a major organizing and recruiting tool 117 The Islamic State of Iraq and the Levant also known as ISIL ISIS and Daesh has used social media to promote its cause In 2014 AllEyesonISIS went viral on Arabic Twitter 118 ISIS produces an online magazine named the Islamic State Report to recruit more fighters 119 State sponsored cyber groups have weaponized social media platforms to attack governments in the United States the European Union and the Middle East citation needed Although phishing attacks via email are the most commonly used tactic to breach government networks phishing attacks on social media rose 500 in 2016 120 Increasing political influence on social media 121 saw when several campaigns running from one political side against another Often quantify foreign originated social media campaigns have sought to influence political opinion in another country For example a Twitter campaign run when in Saudi Arabia produced thousands of tweets about Hillary Clinton s trending on HillaryEmails by supporters of Mohammed bin Salman It also involved Riyadh s social marketing firm SMAAT which had a history of running such campaigns on Twitter 122 123 124 Politicians themselves use social media to their advantage and to spread their campaign messages and to influence voters Due to the growing abuse of human rights in Bahrain activists have used social media to report acts of violence and injustice They publicized the brutality of government authorities and police who were detaining torturing and threatening many individuals On the other hand Bahrain s government was using social media to track and target rights activists and individuals who were critical of the authorities the government has stripped citizenship from over 1 000 activists as punishment 125 Hiring Edit Main article Social media use in hiring Some employers examine job applicants social media profiles as part of the hiring assessment This issue raises many ethical questions that some consider an employer s right and others consider discrimination Many Western European countries have already implemented laws that restrict the regulation of social media in the workplace States including Arkansas California Colorado Illinois Maryland Michigan Nevada New Jersey New Mexico Utah Washington and Wisconsin have passed legislation that protects potential employees and current employees from employers that demand that they provide their usernames and or passwords for any social media accounts 126 Use of social media by young people has caused significant problems for some applicants who are active on social media when they try to enter the job market A survey of 17 000 young people in six countries in 2013 found that 1 in 10 people aged 16 to 34 have been rejected for a job because of online comments they made on social media websites 127 For potential employees using social media publicly may alter shape patterns of deception in resumes 128 clarification needed Science Edit The use of social media in science communications offers extensive opportunities for exchanging scientific information ideas opinions and publications Scientists use social media to share their scientific knowledge and new findings on platforms such as ResearchGate LinkedIn Facebook Twitter and Academia edu 129 Among these the most common type of social media that scientists use is Twitter and blogs It has been found that Twitter increased the scientific impact in the community The use of social media has improved and elevated the interaction between scientists reporters and the general public citation needed Over 495 000 opinions were shared on Twitter related to science in one year between September 1 2010 and August 31 2011 which was an increase compared with past years 130 Science related blogs motivate public interest in learning following and discussing science Blogs use textual depth and graphical videos that provide the reader with a dynamic way to interact with scientific information Both Twitter and blogs can be written quickly and allow the reader to interact in real time with the authors However the popularity of social media platforms changes quickly and scientists need to keep pace with changes in social media 131 In terms of organized uses of scientific social media one study in the context of climate change has shown that climate scientist and scientific institutions played a minimal role in online debate while nongovernmental organizations played a larger role 132 Academia Edit Signals from social media are used to assess academic publications 133 as well as for different scientific approaches clarification needed Another study found that most of the health science students acquiring academic materials from others through social media 134 School admissions Edit It is not only an issue in the workplace but an issue in post secondary school admissions as well There have been situations where students have been forced to give up their social media passwords to school administrators 135 There are inadequate laws to protect a student s social media privacy and organizations such as the ACLU are pushing for more privacy protection as it is an invasion They urge students who are pressured to give up their account information to tell the administrators to contact a parent or lawyer before they take the matter any further Although they are students they still have the right to keep their password protected information private 136 Before social media 137 admissions officials in the United States used SAT and other standardized test scores extra curricular activities letters of recommendation and high school report cards to determine whether to accept or deny an applicant In the 2010s while colleges and universities still use these traditional methods to evaluate applicants these institutions are increasingly accessing applicants social media profiles to learn about their character and activities According to Kaplan Inc a corporation that provides higher education preparation in 2012 27 of admissions officers used Google to learn more about an applicant with 26 checking Facebook 138 Students whose social media pages include offensive jokes or photos racist or homophobic comments photos depicting the applicant engaging in illegal drug use or drunkenness and so on may be screened out from admission processes Court cases Edit Social media comments and images are being used in a range of court cases including employment law child custody child support and insurance disability claims After an Apple employee criticized his employer on Facebook he was fired When the former employee sued Apple for unfair dismissal the court after seeing the man s Facebook posts found in favor of Apple as the man s social media comments breached Apple s policies 139 After a heterosexual couple broke up the man posted violent rap lyrics from a song that talked about fantasies of killing the rapper s ex wife and made threats against him The court found him guilty and he was sentenced to jail 139 In a disability claims case a woman who fell at work claimed that she was permanently injured the employer used the social media posts of her travels and activities to counter her claims 139 Courts do not always admit social media evidence in part because screenshots can be faked or tampered with 140 Judges are taking emojis into account to assess statements made on social media in one Michigan case where a person alleged that another person had defamed them in an online comment the judge disagreed noting that there was an emoji after the comment which indicated that it was a joke 140 In a 2014 case in Ontario against a police officer regarding alleged assault of a protester during the G20 summit the court rejected the Crown s application to use a digital photo of the protest that was anonymously posted online because there was no metadata proving when the photo was taken and it could have been digitally altered 140 Use by individuals EditAs a news source Edit Main article Social media as a news source In the United States 81 of users look online for news of the weather first and foremost with the percentage seeking national news at 73 52 for sports news and 41 for entertainment or celebrity news According to CNN in 2010 75 of people got their news forwarded through e mail or social media posts whereas 37 of people shared a news item via Facebook or Twitter 141 Facebook and Twitter make news a more participatory experience than before as people share news articles and comment on other people s posts Rainie and Wellman 2012 have argued that media making now has become a participation work 142 which changes communication systems However 27 of respondents worry about the accuracy of a story on a blog 106 From a 2019 poll Pew Research Center found that Americans are wary about the ways that social media sites share news and certain content 143 This wariness of accuracy is on the rise as social media sites are increasingly exploited by aggregated new sources which stitch together multiple feeds to develop plausible correlations Hemsley and colleagues 2018 refer to this phenomenon as pseudoknowledge which develop false narratives and fake news that are supported through general analysis and ideology rather than facts 144 Social media as a news source is further questioned as spikes in evidence surround major news events such as was captured in the United States 2016 presidential election 145 As a social tool Edit Social media are used to fulfill perceived social needs such as socializing with friends and family 146 as well as romance and flirting 147 but not all needs can be fulfilled by social media 148 For example a 2003 article found that lonely individuals are more likely to use the Internet for emotional support than those who are not lonely 149 A nationally representative survey from Common Sense Media in 2018 found that 40 of American teens ages 13 17 thought that social media was extremely or very important for them to keep up with their friends on a day to basis 150 The same survey found that 33 of teens said social media was extremely or very important to have meaningful conversations with close friends and 23 of teens said social media was extremely or very important to document and share highlights from their lives 150 Recently a Gallup poll from May 2020 showed that 53 of adult social media users in the United States thought that social media was a very or moderately important way to keep in touch with those they cannot otherwise see in person due to social distancing measures related to the COVID 19 pandemic 151 Sherry Turkle explores this topic in her book Alone Together as she discusses how people confuse social media usage with authentic communication 152 She posits that people tend to act differently online and are less afraid to hurt each other s feelings Additionally Some online behaviors can cause stress and anxiety due to the permanence of online posts the fear of being hacked or of universities and employers exploring social media pages Turkle also speculates that people are beginning to prefer texting to face to face communication which can contribute to feelings of loneliness 152 Nationally representative surveys from 2019 have found this to be the case with teens in the United States 150 and Mexico 153 Some researchers have also found that exchanges that involved direct communication and reciprocation of messages correlated with fewer feelings of loneliness 154 However that same study showed that passively using social media without sending or receiving messages does not make people feel less lonely unless they were lonely to begin with The term social media stalking or creeping have been popularized over the years and this refers to looking at the person s timeline status updates tweets and online bios to find information about them and their activities 155 While social media creeping is common it is considered to be poor form to admit to a new acquaintance or new date that you have looked through his or her social media posts particularly older posts as this will indicate that you were going through their old history 155 A sub category of creeping is creeping ex partners social media posts after a breakup to investigate if there is a new partner or new dating this can lead to preoccupation with the ex rumination and negative feelings all of which postpone recovery and increase feelings of loss 156 Catfishing has become more prevalent since the advent of social media Relationships formed with catfish can lead to actions such as supporting them with money and catfish will typically make excuses as to why they cannot meet up or be viewed on camera 157 As a self presentational tool Edit The more time people spend on Facebook the less satisfied they feel about their life 158 Self presentation theory explains that people will consciously manage their self image or identity related information in social contexts 159 In fact a critical aspect of social networking sites is the time invested in customizing a personal profile and encourage a sort of social currency based on likes followers and comments 160 Users also tend to segment their audiences based on the image they want to present pseudonymity and use of multiple accounts across the same platform remain popular ways to negotiate platform expectations and segment audiences 161 However users may feel pressure to gain their peers acceptance of their self presentation For example in a 2016 peer reviewed article by Trudy Hui Hui Chua and Leanne Chang the authors found that teenage girls manipulate their self presentation on social media to achieve a sense of beauty that is projected by their peers 162 These authors also discovered that teenage girls compare themselves to their peers on social media and present themselves in certain ways in an effort to earn regard and acceptance However when users do not feel like they reached this regard and acceptance this can actually lead to problems with self confidence and self satisfaction 162 A nationally representative survey of American teens ages 13 17 by Common Sense Media found that 45 said getting likes on posts is at least somewhat important and 26 at least somewhat agreed that they feel bad about themselves is nobody comments on or likes their photos 150 Some evidence suggests that perceived rejection may lead to feeling emotional pain 163 and some may partake in online retaliation such as online bullying 164 Conversely according to research from UCLA users reward circuits in their brains are more active when their own photos are liked by more peers 165 Literature suggests that social media can breed a negative feedback loop of viewing and uploading photos self comparison feelings of disappointment when perceived social success is not achieved and disordered body perception 166 In fact one study shows that the microblogging platform Pinterest is directly associated with disordered dieting behavior indicating that for those who frequently look at exercise or dieting pins there is a greater chance that they will engage in extreme weight loss and dieting behavior 167 As a health behavior change and reinforcement tool Edit Social media can also function as a supportive system for adolescents health because by using social media adolescents are able to mobilize around health issues that they themselves deem relevant 168 For example in a clinical study among adolescent patients undergoing treatment for obesity the participants expressed that through social media they could find personalized weight loss content as well as social support among other adolescents with obesity 169 170 Whilst social media can provide such information there are a considerable amount of uninformed and incorrect sources which promote unhealthy and dangerous methods of weight loss 170 As stated by the national eating disorder association there is a high correlation between weight loss content and disorderly eating among women who have been influenced by this negative content 170 Therefore there is a need for people to evaluate and identify reliable health information competencies commonly known as health literacy This has led to efforts by governments and public health organizations to use social media to interact with users to limited success 171 Other social media such as pro anorexia sites have been found in studies to cause significant risk of harm by reinforcing negative health related behaviors through social networking especially in adolescents 172 173 174 Social media effects the way a person views themselves The constant comparison to edited photos of other individual s and their living situations ican cause many negative emotions This can lead to not eating and isolation As more and more people continue to use social media for the wrong reasons it increases the feeling of loneliness in adults 175 Further information Cyberpsychology Social media and cyberpsychological behavior and Social media and identity During the coronavirus pandemic the spread of information throughout social media regarding treatments against the virus has also influenced different health behaviors 176 Effects on individual and collective memory Edit News media and television journalism have been a key feature in the shaping of American collective memory for much of the 20th century 177 178 Indeed since the colonial era of the United States news media has influenced collective memory and discourse about national development and trauma In many ways mainstream journalists have maintained an authoritative voice as the storytellers of the American past Their documentary style narratives detailed exposes and their positions in the present make them prime sources for public memory Specifically news media journalists have shaped collective memory on nearly every major national event from the deaths of social and political figures to the progression of political hopefuls Journalists provide elaborate descriptions of commemorative events in U S history and contemporary popular cultural sensations Many Americans learn the significance of historical events and political issues through news media as they are presented on popular news stations 179 However journalistic influence has grown less important whereas social networking sites such as Facebook YouTube and Twitter provide a constant supply of alternative news sources for users As social networking becomes more popular among older and younger generations sites such as Facebook and YouTube gradually undermine the traditionally authoritative voices of news media For example American citizens contest media coverage of various social and political events as they see fit inserting their voices into the narratives about America s past and present and shaping their own collective memories 180 181 An example of this is the public explosion of the Trayvon Martin shooting in Sanford Florida News media coverage of the incident was minimal until social media users made the story recognizable through their constant discussion of the case Approximately one month after Martin s death its online coverage by everyday Americans garnered national attention from mainstream media journalists in turn exemplifying media activism 182 In some ways the spread of this tragic event through alternative news sources parallels that of Emmett Till whose murder by lynching in 1955 became a national story after it was circulated in African American and Communist newspapers Negative interpersonal interactions Edit Further information Cyberbullying Social media use sometimes involves negative interactions between users 183 Angry or emotional conversations can lead to real world interactions which can get users into dangerous situations Some users have experienced threats of violence online and have feared these threats manifesting themselves offline Related issues include cyberbullying online harassment and trolling According to cyberbullying statistics from the i Safe Foundation over half of adolescents and teens have been bullied online and about the same number have engaged in cyberbullying 184 Both the bully and the victim are negatively affected and the intensity duration and frequency of bullying are the three aspects that increase the negative effects on both of them 185 Social comparison Edit One phenomenon that is commonly studied with social media is the issue of social comparison People compare their own lives to the lives of their friends through their friends posts citation needed Because people are motivated to portray themselves in a way that is appropriate to the situation and serves their best interests 162 often the things posted online are the positive aspects of people s lives making other people question why their own lives are not as exciting or fulfilling One study in 2017 found that problematic social media use i e feeling addicted to social media was related to lower life satisfaction and self esteem scores the authors speculate that users may feel if their life is not exciting enough to put online it is not as good as their friends or family 186 Studies have shown that self comparison on social media can have dire effects on physical and mental health because they give us the ability to seek approval and compare ourselves 187 188 In one study women reported that social media are the most influential sources of their body image satisfaction while men reported them as the second most impacting factor 189 Social media has allowed for people to be constantly surrounded and aware of celebrity images and influencers who hold strong online presence with the number of followers they have This constant online presence has meant that people are far more aware of what others look like and as such body comparisons have become an issue as people are far more aware of what the desired body type is A study produced by King university showed that 87 of women and 65 of men compared themselves to images found on social media 190 There are efforts to combat these negative effects such as the use of the tag instagramversusreality and instagramversusreallife that have been used to promote body positivity In a related study women aged 18 30 were shown posts using this hashtag that contained side by side images of women in the same clothes and setting but one image was enhanced for Instagram while the other was an unedited realistic version Women who participated in this experiment noted a decrease in body dissatisfaction 191 Sleep disturbance Edit According to a study released in 2017 by researchers from the University of Pittsburgh the link between sleep disturbance and the use of social media was clear It concluded that blue light had a part to play and how often they logged on rather than time spent on social media sites was a higher predictor of disturbed sleep suggesting an obsessive checking 192 The strong relationship of social media use and sleep disturbance has significant clinical ramifications for young adults health and well being In a recent study we have learned that people in the highest quartile for social media use per week report the most sleep disturbance The median number of minutes of social media use per day is 61 minutes Lastly we have learned that females are more inclined to experience high levels of sleep disturbance than males 193 Many teenagers suffer from sleep deprivation as they spend long hours at night on their phones and this in turn could affect grades as they will be tired and unfocused in school 194 In a study from 2011 it was found that time spent on Facebook has a strong negative relationship with overall GPA but it was unclear if this was related to sleep disturbances 195 Since blue light has increasingly become an issue smartphone developers have added a night mode feature that does not cause as much strain to the eyes as a blue light would citation needed Emotional effects Edit See also Social media and suicide One studied emotional effect of social media is Facebook depression which is a type of depression that affects adolescents who spend too much of their free time engaging with social media sites 196 This may lead to problems such as reclusiveness which can negatively damage one s health by creating feelings of loneliness and low self esteem among young people 196 A 2017 study of almost 6 000 adolescent students showed that those who self reported addiction like symptoms of social media use were more likely to report low self esteem and high levels of depressive symptoms 197 In a different study conducted in 2007 those who used the most multiple social media platforms 7 to 11 had more than three times the risk of depression and anxiety than people who used the fewest 0 to 2 198 A second emotional effect is social media burnout which is defined by Bo Han as ambivalence emotional exhaustion and depersonalization 199 Ambivalence refers to a user s confusion about the benefits she can get from using a social media site Emotional exhaustion refers to the stress a user has when using a social media site Depersonalization refers to the emotional detachment from a social media site a user experiences The three burnout factors can all negatively influence the user s social media continuance This study provides an instrument to measure the burnout a user can experience when his or her social media friends are generating an overwhelming amount of useless information e g what I had for dinner where I am now A third emotional effect is the fear of missing out FOMO which is defined as the pervasive apprehension that others might be having rewarding experiences from which one is absent 200 FOMO has been classified by some as a form of social anxiety 201 It is associated with checking updates on friends activities on social media 200 Some speculate that checking updates on friends activities on social media may be associated with negative influences on people s psychological health and well being because it could contribute to negative mood and depressed feelings 202 On the other hand social media can sometimes have a supportive effect on individuals who use it Twitter has been used more by the medical community 203 While Twitter can facilitate academic discussion among health professionals and students it can also provide a supportive community for these individuals by fostering a sense of community and allowing individuals to support each other through tweets likes and comments 204 Social impacts EditDisparity Edit Further information Digital divide The digital divide is a measure of disparity in the level of access to technology between households socioeconomic levels or other demographic categories 205 206 People who are homeless living in poverty elderly people and those living in rural or remote communities may have little or no access to computers and the Internet in contrast middle class and upper class people in urban areas have very high rates of computer and Internet access Other models argue that within a modern information society some individuals produce Internet content while others only consume it 207 208 which could be a result of disparities in the education system where only some teachers integrate technology into the classroom and teach critical thinking 209 While social media has differences among age groups a 2010 study in the United States found no racial divide 210 Some zero rating programs offer subsidized data access to certain websites on low cost plans Critics say that this is an anti competitive program that undermines net neutrality and creates a walled garden 211 for platforms like Facebook Zero A 2015 study found that 65 of Nigerians 61 of Indonesians and 58 of Indians agree with the statement that Facebook is the Internet compared with only 5 in the US 212 Eric Ehrmann contends that social media in the form of public diplomacy create a patina of inclusiveness that covers 213 traditional economic interests that are structured to ensure that wealth is pumped up to the top of the economic pyramid perpetuating the digital divide and post Marxian class conflict He also voices concern over the trend that finds social utilities operating in a quasi libertarian global environment of oligopoly that requires users in economically challenged nations to spend high percentages of annual income to pay for devices and services to participate in the social media lifestyle Neil Postman also contends that social media will increase an information disparity between winners who are able to use the social media actively and losers who are not familiar with modern technologies or who do not have access to them People with high social media skills may have better access to information about job opportunities potential new friends and social activities in their area which may enable them to improve their standard of living and their quality of life Political polarization Edit Further information on the political effects of social media Mediatization media According to the Pew Research Center a majority of Americans at least occasionally receive news from social media 214 Because of algorithms on social media which filter and display news content which are likely to match their users political preferences a potential impact of receiving news from social media includes an increase in political polarization due to selective exposure 215 Political polarization refers to when an individual s stance on a topic is more likely to be strictly defined by their identification with a specific political party or ideology than on other factors Selective exposure occurs when an individual favors information that supports their beliefs and avoids information that conflicts with their beliefs A study by Hayat and Samuel Azran conducted during the 2016 U S presidential election observed an echo chamber effect of selective exposure among 27 811 Twitter users following the content of cable news shows 215 The Twitter users observed in the study were found to have little interaction with users and content whose beliefs were different from their own possibly heightening polarization effects 215 216 Another study using U S elections conducted by Evans and Clark revealed gender differences in the political use of Twitter between candidates 217 Whilst politics is a male dominated arena on social media the situation appears to be the opposite with women discussing policy issues at a higher rate than their male counter parts The study concluded that an increase in female candidates directly correlates to an increase in the amount of attention paid to policy issues potentially heightening political polarization 218 Efforts to combat selective exposure in social media may also cause an increase in political polarization 219 A study examining Twitter activity conducted by Bail et al paid Democrat and Republican participants to follow Twitter handles whose content was different from their political beliefs Republicans received liberal content and Democrats received conservative content over a six week period 219 At the end of the study both Democrat and Republican participants were found to have increased political polarization in favor of their own parties though only Republican participants had an increase that was statistically significant 219 Though research has shown evidence that social media plays a role in increasing political polarization it has also shown evidence that social media use leads to a persuasion of political beliefs 220 221 An online survey consisting of 1 024 U S participants was conducted by Diehl Weeks and Gil de Zuniga which found that individuals who use social media were more likely to have their political beliefs persuaded than those who did not 220 In particular those using social media as a means to receive their news were the most likely to have their political beliefs changed 220 Diehl et al found that the persuasion reported by participants was influenced by the exposure to diverse viewpoints they experienced both in the content they saw as well as the political discussions they participated in 220 Similarly a study by Hardy and colleagues conducted with 189 students from a Midwestern state university examined the persuasive effect of watching a political comedy video on Facebook 221 Hardy et al found that after watching a Facebook video of the comedian political commentator John Oliver performing a segment on his show participants were likely to be persuaded to change their viewpoint on the topic they watched either payday lending or the Ferguson protests to one that was closer to the opinion expressed by Oliver 221 Furthermore the persuasion experienced by the participants was found to be reduced if they viewed comments by Facebook users which contradicted the arguments made by Oliver 221 Research has also shown that social media use may not have an effect on polarization at all 222 A U S national survey of 1 032 participants conducted by Lee et al found that participants who used social media were more likely to be exposed to a diverse number of people and amount of opinion than those who did not although using social media was not correlated with a change in political polarization for these participants 222 In a study examining the potential polarizing effects of social media on the political views of its users Mihailidis and Viotty suggest that a new way of engaging with social media must occur to avoid polarization 223 The authors note that media literacies described as methods which give people skills to critique and create media are important to using social media in a responsible and productive way and state that these literacies must be changed further in order to have the most effectiveness 223 In order to decrease polarization and encourage cooperation among social media users Mihailidis and Viotty suggest that media literacies must focus on teaching individuals how to connect with other people in a caring way embrace differences and understand the ways in which social media has a real impact on the political social and cultural issues of the society they are a part of 223 Stereotyping Edit Recent research has demonstrated that social media and media in general have the power to increase the scope of stereotypes not only in children but people of all ages 224 Three researchers at Blanquerna University Spain examined how adolescents interact with social media and specifically Facebook They suggest that interactions on the website encourage representing oneself in the traditional gender constructs which helps maintain gender stereotypes 225 The authors noted that girls generally show more emotion in their posts and more frequently change their profile pictures which according to some psychologists can lead to self objectification 226 On the other hand the researchers found that boys prefer to portray themselves as strong independent and powerful 227 For example men often post pictures of objects and not themselves and rarely change their profile pictures using the pages more for entertainment and pragmatic reasons In contrast girls generally post more images that include themselves friends and things they have emotional ties to which the researchers attributed that to the higher emotional intelligence of girls at a younger age The authors sampled over 632 girls and boys from the ages of 12 16 from Spain in an effort to confirm their beliefs The researchers concluded that masculinity is more commonly associated with positive psychological well being while femininity displays less psychological well being 228 Furthermore the researchers discovered that people tend not to completely conform to either stereotype and encompass desirable parts of both Users of Facebook generally use their profiles to reflect that they are a normal person Social media was found to uphold gender stereotypes both feminine and masculine The researchers also noted that traditional stereotypes are often upheld by boys more so than girls The authors described how neither stereotype was entirely positive but most people viewed masculine values as more positive Effects on youth communication Edit Social media has allowed for mass cultural exchange and intercultural communication As different cultures have different value systems cultural themes grammar and world views they also communicate differently 229 The emergence of social media platforms fused together different cultures and their communication methods blending together various cultural thinking patterns and expression styles 230 better source needed Social media has affected the way youth communicate by introducing new forms of language Abbreviations have been introduced to cut down on the time it takes to respond online The commonly known LOL has become globally recognized as the abbreviation for laugh out loud thanks to social media Another trend that influences the way youth communicates is through the use of hashtags With the introduction of social media platforms such as Twitter Facebook and Instagram the hashtag was created to easily organize and search for information Hashtags can be used when people want to advocate for a movement store content or tweets from a movement for future use and allow other social media users to contribute to a discussion about a certain movement by using existing hashtags Using hashtags as a way to advocate for something online makes it easier and more accessible for more people to acknowledge it around the world 231 As hashtags such as tbt throwback Thursday become a part of online communication it influenced the way in which youth share and communicate in their daily lives Because of these changes in linguistics and communication etiquette researchers of media semiotics who have found that this has altered youth s communications habits and more vague citation needed Social media has offered a new platform for peer pressure with both positive and negative communication From Facebook comments to likes on Instagram how the youth communicate and what is socially acceptable is now heavily based on social media 232 Social media does make kids and young adults more susceptible to peer pressure The American Academy of Pediatrics has also shown that bullying the making of non inclusive friend groups and sexual experimentation have increased situations related to cyberbullying issues with privacy and the act of sending sexual images or messages to someone s mobile device On the other hand social media also benefits the youth and how they communicate 233 Adolescents can learn basic social and technical skills that are essential in society 233 Through the use of social media kids and young adults are able to strengthen relationships by keeping in touch with friends and family make more friends and participate in community engagement activities and services 234 Criticism debate and controversy EditCriticisms of social media range from criticisms of the ease of use of specific platforms and their capabilities disparity of information available issues with trustworthiness and reliability of information presented 235 the impact of social media use on an individual s concentration 236 ownership of media content and the meaning of interactions created by social media Although some social media platforms such as servers in the decentralised Fediverse offer users the opportunity to cross post between independently run servers using a standard protocol such as ActivityPub the dominant social network platforms have been criticized for poor interoperability between platforms which leads to the creation of information silos viz isolated pockets of data contained in one social media platform 237 However it is also argued that social media has positive effects such as allowing the democratization of the Internet 238 while also allowing individuals to advertise themselves and form friendships 239 Others 240 have noted that the term social cannot account for technological features of a platform alone hence the level of sociability should be determined by the actual performances of its users There has been a dramatic decrease in face to face interactions as more and more social media platforms have been introduced with the threat of cyber bullying and online sexual predators being more prevalent 241 Social media may expose children to images of alcohol tobacco and sexual behaviors relevant 242 In regards to cyber bullying it has been proven that individuals who have no experience with cyber bullying often have a better well being than individuals who have been bullied online 243 Twitter is increasingly a target of heavy activity of marketers Their actions focused on gaining massive numbers of followers include use of advanced scripts and manipulation techniques that distort the prime idea of social media by abusing human trustfulness 244 British American entrepreneur and author Andrew Keen criticizes social media in his book The Cult of the Amateur writing Out of this anarchy it suddenly became clear that what was governing the infinite monkeys now inputting away on the Internet was the law of digital Darwinism the survival of the loudest and most opinionated Under these rules the only way to intellectually prevail is by infinite filibustering 245 This is also relative to the issue justice in the social network For example the phenomenon Human flesh search engine in Asia raised the discussion of private law brought by social network platform Comparative media professor Jose van Dijck contends in her book The Culture of Connectivity 2013 that to understand the full weight of social media their technological dimensions should be connected to the social and the cultural She critically describes six social media platforms One of her findings is the way Facebook had been successful in framing the term sharing in such a way that third party use of user data is neglected in favor of intra user connectedness Essena O Neill attracted international coverage when she explicitly left social media 246 Trustworthiness and reliability Edit There has been speculation by whom that social media has become perceived as a trustworthy source of information by a large number of people 247 248 The continuous interpersonal connectivity on social media for example may lead to people regarding peer recommendations as indicators of the reliability of information sources This trust can be exploited by marketers who can utilize consumer created content about brands and products to influence public perceptions 249 250 The trustworthiness of information can be improved by fact checking Some social media has started to employ this 251 252 253 Evgeny Morozov a 2009 2010 Yahoo fellow at Georgetown University contended that information uploaded to Twitter may have little relevance to the masses of people who do not use Twitter In an article for the magazine Dissent titled Iran Downside to the Twitter Revolution Morozov wrote B y its very design Twitter only adds to the noise it s simply impossible to pack much context into its 140 characters All other biases are present as well in a country like Iran it s mostly pro Western technology friendly and iPod carrying young people who are the natural and most frequent users of Twitter They are a tiny and most important extremely untypical segment of the Iranian population the number of Twitter users in Iran a country of more than seventy million people was estimated at less than twenty thousand before the protests 254 In contrast in the United States where Twitter originated the social network had 306 million accounts as of 2012 update 255 Professor Matthew Auer of Bates College casts doubt on the conventional wisdom that social media are open and participatory He also speculates on the emergence of anti social media used as instruments of pure control 256 Data harvesting and data mining Edit Further information Social media mining Social media mining is a type of data mining a technique of analyzing data to detect patterns Social media mining is a process of representing analyzing and extracting actionable patterns from data collected from people s activities on social media Google mines data in many ways including using an algorithm in Gmail to analyze information in emails This use of the information will then affect the type of advertisements shown to the user when they use Gmail Facebook has partnered with many data mining companies such as Datalogix and BlueKai to use customer information for targeted advertising 257 Massive amounts of data from social platforms allows scientists and machine learning researchers to extract insights and build product features 258 Ethical questions of the extent to which a company should be able to utilize a user s information have been called big data 257 Users tend to click through Terms of Use agreements when signing up on social media platforms and they do not know how their information will be used by companies This leads to questions of privacy and surveillance when user data is recorded Some social media outlets have added capture time and Geotagging that helps provide information about the context of the data as well as making their data more accurate On April 10 2018 in a hearing held in response to revelations of data harvesting by Cambridge Analytica Mark Zuckerberg the Facebook chief executive faced questions from senators on a variety of issues from privacy to the company s business model and the company s mishandling of data This was Mr Zuckerberg s first appearance before Congress prompted by the revelation that Cambridge Analytica a political consulting firm linked to the Trump campaign harvested the data of an estimated 87 million Facebook users to psychologically profile voters during the 2016 election Zuckerberg was pressed to account for how third party partners could take data without users knowledge Lawmakers grilled the 33 year old executive on the proliferation of so called fake news on Facebook Russian interference during the 2016 presidential election and censorship of conservative media 259 Critique of activism Edit Further information Social media activism For Malcolm Gladwell the role of social media such as Twitter and Facebook in revolutions and protests is overstated 260 On one hand social media makes it easier for individuals and in this case activists to express themselves On the other hand it is harder for that expression to have an impact 260 Gladwell distinguishes between social media activism and high risk activism which brings real changes Activism and especially high risk activism involves strong tie relationships hierarchies coordination motivation exposing oneself to high risks making sacrifices 260 Gladwell discusses that social media are built around weak ties and he argues that social networks are effective at increasing participation by lessening the level of motivation that participation requires 260 According to him Facebook activism succeeds not by motivating people to make a real sacrifice but by motivating them to do the things that people do when they are not motivated enough to make a real sacrifice 260 Disputing Gladwell s theory in the study Perceptions of Social Media for Politics Testing the Slacktivism Hypothesis Kwak and colleagues 2018 conducted a survey which found that people who are politically expressive on social media are also more likely to participate in offline political activity 261 Ownership of content Edit Social media content is generated through social media interactions done by users through the site There has always been a huge debate on the ownership of the content on social media platforms because it is generated by the users and hosted by the company Added to this is the danger to the security of information which can be leaked to third parties with economic interests in the platform or parasites who comb the data for their own databases 262 Privacy Edit Main article Privacy concerns with social networking services Privacy rights advocates warn users on social media about the collection of their personal data Some information is captured without the user s knowledge or consent through electronic tracking and third party applications Data may also be collected for law enforcement and governmental purposes 256 by social media intelligence using data mining techniques 262 Data and information may also be collected for third party use When information is shared on social media that information is no longer private There have been many cases in which young persons especially share personal information which can attract predators It is very important to monitor what you share and to be aware of who you could potentially be sharing that information with Teens especially share significantly more information on the internet now than they have in the past Teens are much more likely to share their personal information such as email address phone number and school names 263 Studies suggest that teens are not aware of what they are posting and how much of that information can be accessed by third parties There are arguments that privacy is dead and that with social media growing more and more some heavy social media users appear to have become quite unconcerned with privacy Others argue however that people are still very concerned about their privacy but are being ignored by the companies running these social networks who can sometimes make a profit off of sharing someone s personal information There is also a disconnect between social media user s words and their actions Studies suggest that surveys show that people want to keep their lives private but their actions on social media suggest otherwise Everyone leaves a trail when they use social media Every time someone creates a new social media account they provide personal information that can include their name birthdate geographic location and personal interests In addition companies collect data on user behaviors All of this data is stored and leveraged by companies to better target advertising to their users 264 Another factor is ignorance of how accessible social media posts are Some social media users who have been criticized for inappropriate comments stated that they did not realize that anyone outside their circle of friends would read their posts in fact on some social media sites unless a user selects higher privacy settings their content is shared with a wide audience According to a 2016 article diving into the topic of sharing privately and the effect social media has on expectations of privacy 1 18 billion people will log into their Facebook accounts 500 million tweets will be sent and there will be 95 million photos and videos posted on Instagram in a day Much of the privacy concerns individuals face stem from their own posts on a form of a social network Users have the choice to share voluntarily and have been ingrained into society as routine and normative Social media are a snapshot of our lives a community we have created on the behaviors of sharing posting liking and communicating Sharing has become a phenomenon which social media and networks have uprooted and introduced to the world 265 The idea of privacy is redundant once something is posted its accessibility remains constant even if we select who is potentially able to view it People desire privacy in some shape or form yet also contribute to social media which makes it difficult to maintain privacy 266 Mills offers options for reform which include copyright and the application of the law of confidence more radically a change to the concept of privacy itself A 2014 Pew Research Center survey found that 91 of Americans agree or strongly agree that people have lost control over how personal information is collected and used by all kinds of entities Some 80 of social media users said they were concerned about advertisers and businesses accessing the data they share on social media platforms and 64 said the government should do more to regulate advertisers 267 According to the wall street journal published on February 17 2019 According to UK law Facebook did not protect certain aspects of the user data 268 The US government announced banning TikTok and WeChat from the States over national security concerns The shutdown was announced for September 20 2020 Access to TikTok was extended till 12 November 2020 269 and a federal court ruling on October 30 2020 has blocked further implementation of restrictions that would lead to TikTok s shutdown 270 Criticism of commercialization Edit The commercial development of social media has been criticized as the actions of consumers in these settings have become increasingly value creating for example when consumers contribute to the marketing and branding of specific products by posting positive reviews As such value creating activities also increase the value of a specific product which could according to marketing professors Bernad Cova and Daniele Dalli 2009 lead to what they refer to as double exploitation 271 Companies are getting consumers to create content for the companies websites for which the consumers are not paid As social media usage has become increasingly widespread social media has to a large extent come to be subjected to commercialization by marketing companies and advertising agencies 272 Christofer Laurell 2014 a digital marketing researcher suggested that the social media landscape currently consists of three types of places because of this development consumer dominated places professionally dominated places and places undergoing commercialization 273 As social media becomes commercialized this process has been shown to create novel forms of value networks stretching between consumer and producer 274 in which a combination of personal private and commercial contents are created 275 Debate over addiction Edit Main article Problematic social media use As one of the biggest preoccupations among adolescents is social media usage in 2011 researchers began using the term Facebook addiction disorder F A D a form of internet addiction disorder 276 FAD is characterized by compulsive use of the social networking site Facebook which generally results in physical or psychological complications The disorder although not classified in the latest Diagnostic and Statistical Manual of Mental Disorders DSM 5 or by the World Health Organization has been the subject of several studies focusing on the negative effects of social media use on the psyche One German study published in 2017 investigated a correlation between extensive use of the social networking site and narcissism the results were published in the journal PLoS One According to the findings FAD was significantly positively related to the personality trait of narcissism and to negative mental health variables depression anxiety and stress symptoms 277 278 While these issues regarding social media addiction are continuous and increasing there are ways to help reduce and curb one s social media obsessions Turning off social media notifications temporary or long term is one solution that can reduce social media addiction by reducing distraction for those who struggle with the habit of constantly refreshing social media platforms and checking for new notifications 279 Debate over use in academic settings Edit Main articles Use of social media in education and Social media in education Having social media in the classroom was a controversial topic in the 2010s Many parents and educators have been fearful of the repercussions of having social media in the classroom 280 There are concerns that social media tools can be misused for cyberbullying or sharing inappropriate content As result cell phones have been banned from some classrooms and some schools have blocked many popular social media websites Many schools have realized that they need to loosen restrictions teach digital citizenship skills and even incorporate these tools into classrooms Some schools permit students to use smartphones or tablet computers in class as long as the students are using these devices for academic purposes such as doing research Using Facebook in class allows for the integration of multimodal content such as student created photographs and video and URLs to other texts in a platform that many students are already familiar with Twitter can be used to enhance communication building and critical thinking and it provides students with an informal back channel and extend discussion outside of class time Censorship by governments Edit Main article Internet censorship Social media often features in political struggles to control public perception and online activity In some countries Internet police or secret police monitor or control citizens use of social media For example in 2013 some social media was banned in Turkey after the Taksim Gezi Park protests Both Twitter and YouTube were temporarily suspended in the country by a court s decision A new law passed by Turkish Parliament has granted immunity to Telecommunications Directorate TIB personnel The TIB was also given the authority to block access to specific websites without the need for a court order 281 Yet TIB s 2014 blocking of Twitter was ruled by the constitutional court to violate free speech 282 More recently in the 2014 Thai coup d etat the public was explicitly instructed not to share or like dissenting views on social media or face prison In July of that same year in response to WikiLeaks release of a secret suppression order made by the Victorian Supreme Court media lawyers were quoted in the Australian media to the effect that anyone who tweets a link to the WikiLeaks report posts it on Facebook or shares it in any way online could also face charges 283 On 27 July 2020 in Egypt two women were sentenced to two years of imprisonment for posting TikTok videos which the government claims are violating family values 284 Decentralization and open standards Edit Mastodon GNU social Diaspora Friendica and other compatible software packages operate as a loose federation of mostly volunteer operated servers called the Fediverse which connect with each other through the open source protocol ActivityPub In early 2019 Mastodon successfully blocked the spread of violent right wing extremism when the Twitter alternative Gab tried to associate with Mastodon and their independent servers quickly contained its dissemination 285 In December 2019 Twitter CEO Jack Dorsey made a similar suggestion stating that efforts would be taken to achieve an open and decentralized standard for social media Rather than deplatforming such standards would allow a more scalable and customizable approach to content moderation and censorship and involve a number of companies in the way that e mail servers work citation needed Deplatforming Edit Main articles Deplatforming and Twitter suspensions Deplatforming is a form of Internet censorship in which controversial speakers or speech are suspended banned or otherwise shut down by social media platforms and other service providers that normally provide a venue for free expression 286 These kinds of actions are similar to alternative dispute resolution 287 4 As early as 2015 platforms such as Reddit began to enforce selective bans based for example on terms of service that prohibit hate speech 288 According to technology journalist Declan McCullagh Silicon Valley s efforts to pull the plug on dissenting opinions have included as of 2018 update Twitter Facebook and YouTube devising excuses to suspend ideologically disfavored accounts 289 Law professor Glenn Reynolds dubbed 2018 the Year of Deplatforming in an August 2018 article in The Wall Street Journal 286 According to Reynolds in 2018 the internet giants decided to slam the gates on a number of people and ideas they don t like If you rely on someone else s platform to express unpopular ideas especially ideas on the right you re now at risk 286 Reynolds cited Alex Jones Gavin McInnes and Dennis Prager as prominent 2018 victims of deplatforming based on their political views noting Extremists and controversialists on the left have been relatively safe from deplatforming 286 Most people see social media platforms as censoring objectionable political views 290 Reproduction of class distinctions Edit This section needs additional citations for verification Please help improve this article by adding citations to reliable sources Unsourced material may be challenged and removed December 2020 Learn how and when to remove this template message According to Danah Boyd 2011 the media plays a large role in shaping people s perceptions of specific social networking services When looking at the site MySpace after adults started to realize how popular the site was becoming with teens news media became heavily concerned with teen participation and the potential dangers they faced using the site As a result teens avoided joining the site because of the associated risks e g child predators and lack of control and parents began to publicly denounce the site Ultimately the site was labeled as dangerous and many were detracted from interacting with the site 291 As Boyd also describes when Facebook initially launched in 2004 it solely targeted college students and access was intentionally limited Facebook started as a Harvard only social networking service before expanding to all other Ivy League schools It then made its way to other top universities and ultimately to a wider range of schools Because of its origins some saw Facebook as an elite social networking service While it was very open and accepting to some it seemed to outlaw and shun out most others who didn t fit that elite categorization These narratives propagated by the media influenced the large movement of teenage users from one social networking service to another 291 Use by extremist groups Edit Main article Terrorism and social media According to LikeWar The Weaponization of Social Media 2018 by P W Singer and Emerson T Brooking the use of effective social media marketing techniques is not only limited to celebrities corporations and governments but also extremist groups to carry out political objectives based on extremist ideologies 292 The use of social media by ISIS and Al Qaeda has been used primarily to influence operations in areas of operation and gain the attention of sympathizers of extremist ideologies Social media platforms like YouTube Twitter Facebook and various encrypted messaging applications have been used to increase the recruiting of members into these extremist groups both locally and internationally 293 Larger platforms like YouTube Twitter and various others have received backlash for allowing this type of content on their platform see Use of social media by the Islamic State of Iraq and the Levant The use of social media to further extremist objectives is not only limited to Islamic terrorism but also extreme nationalist groups across the world and more prominently right wing extremist groups based out of the United States 2021 Storming of the United States Capitol Building Edit Main article 2021 storming of the United States Capitol As many of the traditional social media platforms banned hate speech see Online hate speech several platforms have become popular among right wing extremists to carry out planning and communication of thoughts and organized events these application became known as Alt tech Platforms such as Telegram Parler and Gab were used during the 2021 storming of the US Capitol in Washington D C The use of this social media was used to coordinate attacks on the Capitol 294 Several members within these groups shared tips on how to avoid law enforcement and what their plans were with regards to carrying out their objectives some users called for killings of law enforcement and politicians 295 Deceased users EditFurther information Death and the Internet Social media content like most content on the web will continue to persist unless the user deletes it This brings up the inevitable question of what to do once a social media user dies and no longer has access to their content 296 As it is a topic that is often left undiscussed it is important to note that each social media platform e g Twitter Facebook Instagram LinkedIn and Pinterest has created its own guidelines for users who have died 297 In most cases on social media the platforms require a next of kin to prove that the user is deceased and then give them the option of closing the account or maintaining it in a legacy status Ultimately social media users should make decisions about what happens to their social media accounts before they pass and make sure their instructions are passed on to their next of kin Guidelines for users who have died by platform 297 Platform GuidelineTwitter 298 If a user has died the company will work with an immediate family member to deactivate the account Additionally Twitter will not give the account to any person s regardless of the relationship Facebook The company added a new setting last year when that gives users the option of having their account permanently deleted when one dies There is also an option for legacy contact which means that the Facebook user can have a family and or friend take over the account once the person has died The legacy contact option is under the security tab at the bottom of the page Instagram 299 There are two options for people who have died Similar to Facebook the user can have the account memorialized with proof of death The other option is to have the account deleted LinkedIn 300 A family member can request that the account be shut down The family member must provide the URL to the account proof of relationship the account user s email address date of death a link to the obituary and the name of the last company the deceased worked for Pinterest To delete the account of someone who has died one must email the company with the URL of the account One must also provide a death certificate and or provide a link to the obituary as well as proof of relationship to the deceased YouTube 301 YouTube provides three capabilities for a deceased user s account 1 they can close close the account 2 they can transfer payments from the account to an immediate family member and legal representative of the user s estate and 3 they can provide the data in the account to a family member All three capabilities require 1 the requestor s government issued ID or driver s license 2 the decedent s death certificate and 3 additional supporting documentation See also EditAttention inequality Augmented reality Citizen media Coke Zero Facial Profiler Connectivism learning theory Connectivity media Culture jamming Deplatforming Human impact of Internet use Internet politics List of online video platforms List of photo sharing websites List of social 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